Elastic Observability vs New Relic
Compare Elastic Observability and New Relic on features, pricing, and buyer fit using the same researched criteria.
Elastic Observability
Observability on Elastic Cloud — Hosted Standard from $99/mo (120 GB / 2 zones); Serverless Observability usage from ~$0.07–$0.09/GB ingest; self-managed OSS path.
Best for
- • Teams already on Elasticsearch who want Observability as the Cloud solution
- • Buyers comparing Grafana Cloud OSS-aligned stacks to Elastic Cloud
- • Orgs that will actually size the $99 hosted config versus serverless ingest
Starting from $99.00/user/mo
Free plan available
VS
Our verdict
There is no universal winner between Elastic Observability and New Relic. Choose Elastic Observability when Teams already on Elasticsearch who want Observability as the Cloud solution. Choose New Relic when Teams that want APM + logs + infra in one ingest bill. Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.
New Relic is better for
- ✓ Starting pricing
Tie
- • Free plan
- • Integrations
- • Security & admin
Choose Elastic Observability if: Teams already on Elasticsearch who want Observability as the Cloud solution
Choose New Relic if: Teams that want APM + logs + infra in one ingest bill
New Relic
Observability — Free 100 GB ingest + 1 full user; Standard from $10 first full user then $99; data $0.40/GB after 100 GB; Pro $349/full user annual.
Best for
- • Teams that want APM + logs + infra in one ingest bill
- • Orgs that can live with 1–5 Standard full users
- • Buyers comparing usage-based observability to Datadog hosts
Starting from $10.00/user/mo
Free plan available
Comparison scorecard
Criterion-by-criterion results for Elastic Observability and New Relic. Numeric bars appear only when both products have approved scores.
- New Relic
Starting pricing
Published floor price and what that floor actually includes.
New Relic publishes a lower researched starting floor ($10/mo vs $99/mo for Elastic Observability). Confirm currency, renewals, and add-ons — not a total TCO winner.
Elastic ObservabilityWeakerNew RelicStronger - Tie
Free plan
Whether a usable free plan is published, and what it gates.
Elastic Observability researches a free plan; New Relic researches a free plan.
Elastic ObservabilityTieNew RelicTie - Depends
User / licence minimum
Seat floors, per-employee minimums, and small-team pricing traps.
Check seat, agent, or licence minimums for Elastic Observability and New Relic on current vendor packaging.
Elastic ObservabilityDependsNew RelicDepends - Tie
Integrations
Important third-party integrations.
Elastic Observability and New Relic are close on integrations (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Elastic Observability8/10New Relic8/10 - Tie
Security & admin
Admin controls, access, compliance posture, and security packaging.
Elastic Observability and New Relic are close on security admin (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Elastic ObservabilityTieNew RelicTie
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