Elastic Observability vs New Relic
Compare Elastic Observability and New Relic on features, pricing, and buyer fit using the same researched criteria.
Elastic Observability
Observability on Elastic Cloud — Hosted Standard from $99/mo (120 GB / 2 zones); Serverless Observability usage from ~$0.07–$0.09/GB ingest; self-managed OSS path.
Best for
- • Teams already on Elasticsearch who want Observability as the Cloud solution
- • Buyers comparing Grafana Cloud OSS-aligned stacks to Elastic Cloud
- • Orgs that will actually size the $99 hosted config versus serverless ingest
Starting from $99.00/user/mo
Free plan available
VS
Our verdict
There is no universal winner between Elastic Observability and New Relic. Choose Elastic Observability when Teams already on Elasticsearch who want Observability as the Cloud solution. Choose New Relic when Teams that want APM + logs + infra in one ingest bill. Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.
New Relic is better for
- ✓ Starting pricing
Tie
- • Free plan
- • Integrations
- • Security & admin
Choose Elastic Observability if: Teams already on Elasticsearch who want Observability as the Cloud solution
Choose New Relic if: Teams that want APM + logs + infra in one ingest bill
New Relic
Observability — Free 100 GB ingest + 1 full user; Standard from $10 first full user then $99; data $0.40/GB after 100 GB; Pro $349/full user annual.
Best for
- • Teams that want APM + logs + infra in one ingest bill
- • Orgs that can live with 1–5 Standard full users
- • Buyers comparing usage-based observability to Datadog hosts
Starting from $10.00/user/mo
Free plan available
Elastic Observability vs New Relic pricing
Elastic Observability researched starting price from $99/mo; a free plan is researched. New Relic researched starting price from $10/mo; a free plan is researched. Affiliate economics excluded.
Elastic Observability
From $99.00/user/mo
New Relic
From $10.00/user/mo
Elastic Observability
Starting from $99.00/user/mo
Free trial available
- Self-managed (OSS path)$0.00/user/mo
- Run Elastic Stack yourself — not the $99 Hosted Standard Cloud floor; you pay infrastructure.
- Elastic Cloud Hosted StandardPopular$99.00/mo
- As low as $99/mo for a small hosted production config (120 GB storage / 2 zones). Resource-based — not a flat all-you-can-ingest tile.
- Serverless ObservabilityCustom
- Usage-based ingest (commonly ~$0.07–$0.09/GB) — confirm live serverless rates. Not the $99 hosted floor.
New Relic
Starting from $10.00/user/mo
No free trial evidenced
- Free$0.00/user/mo
- 100 GB ingest/mo and one full platform user — community support.
- Standard (first full user)Popular$10.00/user/mo
- $10 first full platform user; additional Standard full users $99 (max 5).
- Pro (full platform user)$349.00/user/mo
- $349/full user/mo billed annually ($418.80 monthly PAYG).
- EnterpriseCustom
- FedRAMP/HIPAA-oriented Data Plus and custom user rates — contact sales.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Elastic Observability
$1,485.00/mo
New Relic
$150.00/mo
+$1,335.00/mo — Elastic Observability costs more
Verified monthly unit prices · Aug 18, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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