8x8 vs Ooma
Compare 8x8 and Ooma on features, pricing, and buyer fit using the same researched criteria.
8x8
Global UCaaS + contact-centre platform (8x8 Work / X Series) — Work X2 research floor ~$24/user/month annual; CC tiers custom/higher.
Best for
- • Mid-market and enterprise teams needing global UCaaS with a contact-centre path
- • Organisations shortlisting RingCentral-class peers for multi-country voice + meetings + chat
- • Buyers who want analytics/quality management inside the communications platform
Starting from $24.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between 8x8 and Ooma. Choose 8x8 when Mid-market and enterprise teams needing global UCaaS with a contact-centre path. Choose Ooma when Small businesses that want transparent monthly VoIP without annual contracts. Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.
8x8 is better for
- ✓ Power dialer
- ✓ WhatsApp Business
- ✓ CRM / CTI integrations
- ✓ Routing & IVR
Tie
- • Number / country coverage
Choose 8x8 if: Mid-market and enterprise teams needing global UCaaS with a contact-centre path
Choose Ooma if: Small businesses that want transparent monthly VoIP without annual contracts
Ooma
SMB VoIP (Ooma Office) — Essentials from $19.95/user/mo monthly; Pro $24.95; Pro Plus $29.95 — no annual lock-in.
Best for
- • Small businesses that want transparent monthly VoIP without annual contracts
- • Teams under ~15 seats needing receptionist, ring groups and optional queues
- • Buyers who prefer published Office seat floors over quote-only UCaaS
Starting from $19.95/user/mo
No free plan
8x8 vs Ooma pricing
8x8 researched starting price from $24/mo. Ooma researched starting price from $19.95/mo. Affiliate economics excluded.
8x8
From $24.00/user/mo
Ooma
From $19.95/user/mo
8x8
Starting from $24.00/user/mo
Free trial available
- Express$15.00/user/mo
- From ~$15/user/month annual (medium confidence) — lighter VoIP entry before full Work X2 packaging.
- Work X2Popular$24.00/user/mo
- From ~$24/user/month annual (medium confidence). Core 8x8 Work UCaaS — cloud phone, video, team chat, multi-country calling envelope.
- Work X4$44.00/user/mo
- From ~$44/user/month annual (medium confidence). Advanced analytics, quality management and speech analytics versus X2.
- Contact Center (X6–X8)Custom
- Separate contact-centre ladder commonly cited ~$85–$140/user/month — quote-based; not used as the Work X2 scored floor.
Ooma
Starting from $19.95/user/mo
Free trial available
- Essentials$19.95/user/mo
- $19.95/user/month. Extension + local number, unlimited US/CA/Mexico/PR calling, virtual receptionist, ring groups, mobile apps.
- ProPopular$24.95/user/mo
- $24.95/user/month. Adds Ooma Meetings (25), call recording, SMS (account-wide caps), voicemail transcription, enhanced blocking.
- Pro Plus$29.95/user/mo
- $29.95/user/month. Call queues, CRM integrations, hot desking, larger meetings (100), expanded receptionist.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
8x8
$360.00/mo
Ooma
$299.25/mo
+$60.75/mo — 8x8 costs more
Verified monthly unit prices · Aug 17, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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