Dynatrace vs PagerDuty
Compare Dynatrace and PagerDuty on features, pricing, and buyer fit using the same researched criteria.

Dynatrace
Enterprise observability — Dynatrace Platform Subscription (DPS) annual commit + rate card. Full-Stack list unit ~$58/mo per 8 GiB host; 15-day trial. No per-seat SKU.
Best for
- • Enterprises that will sign a DPS commit and deploy OneAgent broadly
- • SRE teams that want full-stack APM plus Davis AI in one platform
- • Buyers who already rejected per-host Datadog module math
Starting from $58.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Dynatrace is better for
- ✓ Security & admin
PagerDuty is better for
- ✓ Starting pricing
- ✓ Free plan
- ✓ Integrations
Choose Dynatrace if: Enterprises that will sign a DPS commit and deploy OneAgent broadly
Choose PagerDuty if: SRE/IT teams that need on-call schedules and paging

PagerDuty
On-call / incident response — Free ≤5 responders; Professional $21/user/mo annual ($25 monthly); Business $41 ($49 monthly); Enterprise contact.
Best for
- • SRE/IT teams that need on-call schedules and paging
- • Orgs already sending alerts from Datadog/CloudWatch
- • Incident commanders who want a dedicated ops cloud
Starting from $21.00/user/mo
Free plan available
Dynatrace vs PagerDuty at a glance
Criterion-level leaders from verified research.
Scorecard preview
Criterion leaders based on verified research — open the Scorecard tab for evidence detail.
- Starting pricingPagerDuty
Dynatrace
PagerDuty
- Free planPagerDuty
Dynatrace
PagerDuty
- User / licence minimumDepends
Dynatrace
PagerDuty
- IntegrationsPagerDuty
Dynatrace
PagerDuty
- Security & adminDynatrace
Dynatrace
PagerDuty
Which It Development is better for you?
Quick picks based on fit — not a universal ranking.
- → Dynatrace
Best for security & admin
Dynatrace leads on security admin (9/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
- → PagerDuty
Best for starting pricing
PagerDuty publishes a lower researched starting floor ($21/mo vs $58/mo for Dynatrace). Confirm currency, renewals, and add-ons — not a total TCO winner.
- → PagerDuty
Best for free plan
Dynatrace does not research a free plan; PagerDuty researches a free plan.
- → PagerDuty
Best for integrations
PagerDuty leads on integrations (8/10 vs 9/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
The biggest differences
Where the products diverge most clearly on verified criteria.
Starting pricing
PagerDuty winsDynatrace
Trails PagerDuty on this criterion
PagerDuty
PagerDuty publishes a lower researched starting floor ($21/mo vs $58/mo for Dynatrace). Confirm currency, renewals, and add-ons — not a total TCO winner.
Free plan
PagerDuty winsDynatrace
Trails PagerDuty on this criterion
PagerDuty
Dynatrace does not research a free plan; PagerDuty researches a free plan.
Integrations
PagerDuty winsDynatrace
Trails PagerDuty on this criterion
PagerDuty
PagerDuty leads on integrations (8/10 vs 9/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Security & admin
Dynatrace winsDynatrace
Dynatrace leads on security admin (9/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
PagerDuty
Trails Dynatrace on this criterion
Which should you choose?
Choose Dynatrace if
- Enterprises that will sign a DPS commit and deploy OneAgent broadly
- SRE teams that want full-stack APM plus Davis AI in one platform
- Buyers who already rejected per-host Datadog module math
Choose PagerDuty if
- SRE/IT teams that need on-call schedules and paging
- Orgs already sending alerts from Datadog/CloudWatch
- Incident commanders who want a dedicated ops cloud
Related comparisons
Alternatives to consider

Datadog
Observability suite — infrastructure, APM, logs, and security signals with consumption/host pricing; Infrastructure Pro from $15/host/mo annual.

New Relic
Observability — Free 100 GB ingest + 1 full user; Standard from $10 first full user then $99; data $0.40/GB after 100 GB; Pro $349/full user annual.

Jira Service Management
Atlassian ITSM on Jira Cloud — Free ≤3 agents; Standard from $20/agent/mo; Premium ~$51.42/agent/mo; Enterprise contact.

Grafana Cloud
Managed Grafana observability — Free 10k series / 50 GB logs; Pro from $19/mo platform fee + usage ($6.50/1k series, $8/user).
How we compare
A short look at the comparison process. Full methodology
1
Collect
Collect official product information, pricing, and product evidence.
2
Normalize
Map evidence to the same category evaluation criteria for both products.
3
Compare
Evaluate both products against identical criteria — ties and depends are allowed.
4
Explain
Show why each product wins, loses, or ties, with evidence behind the outcome.
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- No invented scores or prices
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