Dynamics 365 vs Salesforce
Compare Dynamics 365 and Salesforce on features, pricing, and buyer fit using the same researched criteria.
Dynamics 365
Microsoft Dynamics 365 Sales CRM for pipeline management, forecasting, and Microsoft 365 / Copilot workflows.
Best for
- • Best fit for mid-market/enterprise teams already standardized on Microsoft 365, Teams, Outlook, and Power Platform
- • Strong when Microsoft ecosystem leverage and IT support are present
- • Agentic CRM that helps teams close deals faster using insights, sales automation, and collaboration tools.
Starting from $65.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between Dynamics 365 and Salesforce. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Salesforce is better for
- ✓ Pipeline management
- ✓ Sales automation
- ✓ Email capabilities
- ✓ Reporting
Tie
- • Ease of use
- • Integrations
Choose Dynamics 365 if: Best fit for mid-market/enterprise teams already standardized on Microsoft 365, Teams, Outlook, and Power Platform
Choose Salesforce if: Enterprise/Unlimited editions, API/sandbox depth, and ecosystem fit large complex orgs
Salesforce
Enterprise CRM platform for sales, service, marketing, and customer data across large and mid-market teams.
Best for
- • Enterprise/Unlimited editions, API/sandbox depth, and ecosystem fit large complex orgs
- • Pro Suite and Enterprise cover forecasting, customization, and pipeline sophistication common in mid-market sales
- • Sales Cloud is explicitly sales CRM oriented
Starting from $25.00/user/mo
No free plan
Dynamics 365 vs Salesforce pricing
Researched list starting prices: Dynamics 365 from $65/user/mo; Salesforce from $25/user/mo. Confirm live vendor pricing before buying.
Dynamics 365
From $65.00/user/mo
Salesforce
From $25.00/user/mo
Dynamics 365
Starting from $65.00/user/mo
Free trial available
- Sales Professional$65.00/user/mo
- Sales EnterprisePopular$105.00/user/mo
- Sales Premium$150.00/user/mo
- Microsoft Relationship SalesCustom
Salesforce
Starting from $25.00/user/mo
Free trial available
- Starter Suite$25.00/user/mo
- Pro SuitePopular$100.00/user/mo
- Enterprise$175.00/user/mo
- Unlimited$350.00/user/mo
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Dynamics 365 · Sales Professional
$975.00/mo
Salesforce · Starter Suite
$375.00/mo
+$600.00/mo — Dynamics 365 costs more
Verified monthly unit prices · Aug 14, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
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