Dynamics 365 vs Oracle CX
Compare Dynamics 365 and Oracle CX on features, pricing, and buyer fit using the same researched criteria.
Dynamics 365
Microsoft Dynamics 365 Sales CRM for pipeline management, forecasting, and Microsoft 365 / Copilot workflows.
Best for
- • Best fit for mid-market/enterprise teams already standardized on Microsoft 365, Teams, Outlook, and Power Platform
- • Strong when Microsoft ecosystem leverage and IT support are present
- • Agentic CRM that helps teams close deals faster using insights, sales automation, and collaboration tools.
Starting from $65.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between Dynamics 365 and Oracle CX. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Dynamics 365 is better for
- ✓ Email capabilities
- ✓ Customization
- ✓ Integrations
Oracle CX is better for
- ✓ Pipeline management
- ✓ Sales automation
- ✓ Reporting
- ✓ Administration
Tie
- • Ease of use
- • Value for money
Choose Dynamics 365 if: Best fit for mid-market/enterprise teams already standardized on Microsoft 365, Teams, Outlook, and Power Platform
Choose Oracle CX if: Oracle CX targets mid-market sales/CX needs
Oracle CX
Oracle Fusion Cloud CX / Sales CRM for enterprise pipeline, forecasting, and Oracle stack integration.
Best for
- • Oracle CX targets mid-market sales/CX needs
- • Oracle CX competes in enterprise/mid-market CRM evaluations
- • Sales/CX CRM focus
Starting from $65.00/user/mo
No free plan
Dynamics 365 vs Oracle CX pricing
Researched list starting prices: Dynamics 365 from $65/user/mo; Oracle CX from $65/user/mo. Confirm live vendor pricing before buying.
Dynamics 365
From $65.00/user/mo
Oracle CX
From $65.00/user/mo
Dynamics 365
Starting from $65.00/user/mo
Free trial available
- Sales Professional$65.00/user/mo
- Sales EnterprisePopular$105.00/user/mo
- Sales Premium$150.00/user/mo
- Microsoft Relationship SalesCustom
Oracle CX
Starting from $65.00/user/mo
No free trial evidenced
- Sales ProfessionalPopular$65.00/user/mo
- Enterprise / PremiumCustom
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Dynamics 365 · Sales Professional
$975.00/mo
Oracle CX
$975.00/mo
Similar estimated cost
Verified monthly unit prices · Aug 14, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
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