CallHippo vs OpenPhone
Compare CallHippo and OpenPhone on features, pricing, and buyer fit using the same researched criteria.
CallHippo
SMB cloud phone system with a $0 starter rung, Starter from $18/user/month annual (2-user minimum), call recording and IVR from Professional, plus a separate call-centre plan ladder.
Best for
- • SMB teams that want WhatsApp alongside calling
- • Buyers who want a free Basic rung before committing
Starting from $18.00/user/mo
Free plan available
VS
Our verdict
Overall tie. Choose based on which criteria matter most for your team.
CallHippo is better for
- ✓ Power dialer
- ✓ WhatsApp Business
OpenPhone is better for
- ✓ CRM / CTI integrations
- ✓ AI features
Tie
- • Number / country coverage
- • Routing & IVR
- • Analytics
Choose CallHippo if: SMB teams that want WhatsApp alongside calling
Choose OpenPhone if: Teams that want a modern shared inbox phone with AI answering
OpenPhone
Modern SMB shared business phone (also branded Quo) with shared numbers, SMS and Sona AI — Starter from $15/user/month annual.
Best for
- • Teams that want a modern shared inbox phone with AI answering
- • Buyers prioritising HubSpot/Salesforce on Business over WhatsApp
Starting from $15.00/user/mo
No free plan
CallHippo vs OpenPhone pricing
OpenPhone: $15/$23/$35 per user/month annual. CallHippo: Basic $0 (6 months), Starter $18, Professional $30, Ultimate $42 per user/month annual plus metered calling and AI Copilot add-on. Research 2026-08-17.
CallHippo
From $18.00/user/mo
OpenPhone
From $15.00/user/mo
CallHippo
Starting from $18.00/user/mo
Free trial available
- Basic$0.00/user/mo
- $0/user/month — free for the first 6 months from signup, then an upgrade to Starter is required. Calling, voicemail, click-to-dial, SMS/MMS, WhatsApp Business API and desktop/mobile apps; you pay only for numbers and usage.
- free months from signup: 6
- pay only for numbers: true
- whatsapp business api: true
- Starter$18.00/user/mo
- $18/user/month billed annually with a 2-user minimum. 1,000 US/CA calling minutes, 100 SMS, forward-to-device, ring all devices, SMS templates, omnichannel inbox, basic report analytics, Zapier/Slack/webhooks.
- included calling minutes us ca: 1000
- included sms monthly: 100
- call log retention months: 1
- ProfessionalPopular$30.00/user/mo
- $30/user/month billed annually. Unlimited US/CA minutes, 500 SMS, call recording, multilingual IVR, cascading call distribution, reports/analytics, AI voicemail transcription, role-based access, HubSpot/Salesforce/Pipedrive/Zoho integrations.
- calling minutes us ca: unlimited
- included sms monthly: 500
- call log retention: lifetime
- Ultimate$42.00/user/mo
- $42/user/month billed annually. Adds smart DID routing, multilevel IVR, holiday routing, CRM-based VIP routing, SSO, custom integrations, dedicated account manager and 24×7 phone support.
- calling minutes us ca: unlimited
- included sms monthly: 1000
- EnterpriseCustom
- Quote-based with a 50-user minimum: unlimited calling to 48 countries, SLA, WhatsApp Business API, custom data storage/API usage, speech analytics or CallHippo AI included.
- minimum users: 50
- unlimited calling countries: 48
OpenPhone
Starting from $15.00/user/mo
Free trial available
- Starter$15.00/user/mo
- $15/user/month billed annually ($19 monthly). Shared business number, unlimited US/CA calling & SMS (fair use), voicemail transcripts, Sona AI baseline.
- BusinessPopular$23.00/user/mo
- $23/user/month annual ($33 monthly). Adds phone menus, automatic recording, AI summaries/transcripts on all calls, and deeper HubSpot/Salesforce CRM.
- Scale$35.00/user/mo
- $35/user/month annual ($47 monthly). AI call tags, dedicated onboarding and phone support for larger SMB rollouts.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
CallHippo
$270.00/mo
OpenPhone
$225.00/mo
+$45.00/mo — CallHippo costs more
Verified monthly unit prices · Aug 17, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
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