Bitrix24 vs Pipedrive
Compare Bitrix24 and Pipedrive on features, pricing, and buyer fit using the same researched criteria.

Bitrix24
Free-tier all-in-one CRM and collaboration suite with organization-based paid cloud plans.
Best for
- • Bitrix24 fits many small-business CRM evaluations
- • Bitrix24 is evaluated here as a CRM/sales tool
- • Bitrix24 is an all-in-one CRM and collaboration suite with a free tier and organization-based cloud pricing.
Starting from €0.00/user/mo
Free plan available
VS
Our verdict
There is no universal winner between Bitrix24 and Pipedrive. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Bitrix24 is better for
- ✓ Sales automation
- ✓ Scalability
- ✓ Value for money
Pipedrive is better for
- ✓ Ease of use
- ✓ Pipeline management
- ✓ Email capabilities
- ✓ Reporting
Tie
- • Customization
Choose Bitrix24 if: Bitrix24 fits many small-business CRM evaluations
Choose Pipedrive if: Pipeline UX and seat pricing fit SMB sales teams

Pipedrive
Pipeline-first sales CRM for visual deal management, activity-based selling, and growing sales teams.
Best for
- • Pipeline UX and seat pricing fit SMB sales teams
- • Lite works for solo pipeline tracking; Growth for email/automation
- • Sales-first CRM rather than service/marketing suite
Starting from $14.00/user/mo
No free plan
Screenshots
Verified product UI captures from research — never stock imagery.
Bitrix24
Pipedrive
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