Aircall vs Nextiva
Compare Aircall and Nextiva on features, pricing, and buyer fit using the same researched criteria.
Aircall
Mid-market cloud phone and customer-conversation platform with deep CRM/helpdesk CTI, IVR, power dialer on Professional, and paid AI add-ons — 3-licence minimum.
Best for
- • Mid-market CRM-centred sales and support teams
- • Buyers who need CTI depth more than an all-in-one suite
Starting from $30.00/user/mo
No free plan
VS
Our verdict
Aircall wins on native CRM/CTI depth and mid-market routing for teams whose phone must live inside Salesforce/HubSpot/Zendesk; Nextiva wins on published-price SMB/mid all-in-one packaging (phone + messaging apps + CC ladder) and clearer entry floors.
Aircall is better for
- ✓ CRM / CTI integrations
- ✓ Routing & IVR
Nextiva is better for
- ✓ WhatsApp Business
Tie
- • Number / country coverage
- • Power dialer
- • Analytics
Choose Aircall if: Mid-market CRM-centred sales and support teams
Choose Nextiva if: SMB/mid teams wanting phone + WhatsApp/messaging from one vendor
Nextiva
SMB-friendly unified business communications — Core $15, Engage $25, Scale $75 per user/month annual, with messaging apps including WhatsApp and a Contact Center ladder from $75/agent.
Best for
- • SMB/mid teams wanting phone + WhatsApp/messaging from one vendor
- • Buyers who prefer clear published floors over CTI-specialist pricing
Starting from $15.00/user/mo
No free plan
Aircall vs Nextiva pricing
Nextiva: Core $15, Engage $25, Scale $75 per user/month annual; Contact Center from ~$75/agent. Aircall: Essentials ~$30 and Professional ~$50 per licence/month annual (3-licence minimum) plus AI/Analytics+/WhatsApp add-ons. Research 2026-08-17.
Aircall
From $30.00/user/mo
Nextiva
From $15.00/user/mo
Aircall
Starting from $30.00/user/mo
Free trial available
- Essentials$30.00/user/mo
- From ~$30/licence/month on annual billing (research floor; page renders prices client-side). 3-licence minimum, 250+ integrations, IVR, call recording, click-to-dial, SMS/MMS, unlimited simultaneous outbound calls.
- minimum licences: 3
- max teams: 3
- included numbers: 1
- ProfessionalPopular$50.00/user/mo
- From ~$50/licence/month on annual billing (research floor). Adds Salesforce CTI, advanced analytics and live monitoring, smart routing and queue callback, Power Dialer and Voicemail Drop, plus all AI Assist features.
- minimum licences: 3
- max teams: unlimited
- included numbers: 1
- CustomCustom
- Custom package with a 25-licence minimum: custom onboarding, API developer support, SLA, SSO, unlimited Analytics+ history.
- minimum licences: 25
Nextiva
Starting from $15.00/user/mo
Free trial available
- Core$15.00/user/mo
- $15/user/month billed annually ($23 monthly). Cloud phone entry; call recording is an add-on on Core. Confirm 1–100 employee / 12-month SMB eligibility live.
- EngagePopular$25.00/user/mo
- $25/user/month billed annually ($50 monthly). Stronger messaging and engagement surface versus Core.
- Scale$75.00/user/mo
- $75/user/month billed annually. Higher-tier unified communications with AI capabilities; XBert AI add-on also published from $99/mo.
- Contact Center Essential$75.00/user/mo
- From $75/agent/month — separate contact-centre ladder. Power-dialer depth associated with CC Professional.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Aircall
$450.00/mo
Nextiva
$225.00/mo
+$225.00/mo — Aircall costs more
Verified monthly unit prices · Aug 17, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
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