OpenPhone Review
BUSINESS COMMUNICATIONS SOFTWAREChoose OpenPhone when you want a modern SMB shared business phone with transparent pricing, SMS and included AI answering — not a full UCaaS suite or dialer.
Starting price
$15.00/user/month
Free plan
No
Free trial
7 days
Best for
SMB teams that want a modern shared business number with SMS and AI answering
SoftwareGlimpse review
7.5/10
Good
- ease of use9
- voice messaging quality8
- routing workflows7
- integrations8
- analytics7
- outbound tools5
OpenPhone vs top Business Communications
Detailed head-to-head comparisons to help you choose the right option.
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OpenPhone vs CallHippo
Researched side-by-side comparison of CallHippo and OpenPhone using business-communications comparison criteria (factual pricing/coverage plus editorial judgments). No universal winner — choose by criterion fit.
- Teams that want a modern shared inbox phone with AI answering
- Buyers prioritising HubSpot/Salesforce on Business over WhatsApp
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OpenPhone vs Aircall
Researched side-by-side comparison of Aircall and OpenPhone using business-communications comparison criteria (factual pricing/coverage plus editorial judgments). No universal winner — choose by criterion fit.
- SMB teams wanting a modern shared number with SMS and AI answering
- Buyers who refuse a three-licence floor
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OpenPhone vs Nextiva
Researched side-by-side comparison of Nextiva and OpenPhone using business-communications comparison criteria (factual pricing/coverage plus editorial judgments). No universal winner — choose by criterion fit.
- Teams that only need a modern shared business phone + SMS
- Buyers who want included Sona AI answering on a simple ladder
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OpenPhone vs Grasshopper
SMB virtual business numbers with extensions and apps — True Solo from $14/month annual (flat account, not per seat).
- Features comparison
- Pricing & plans
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OpenPhone vs Dialpad
AI-first cloud phone (Dialpad Connect) with included transcription/summaries — Standard from $15/user/month annual; Sell and Support are separate product ladders.
- Features comparison
- Pricing & plans
Compare key capabilities side-by-side
Verified pricing and capability signals only — no invented third-party ratings.
| Feature | OpenPhone | CallHippo | Aircall | Nextiva | Grasshopper |
|---|---|---|---|---|---|
| Starting price | $15.00/user/month | $18.00/user/month | $30.00/user/month | $15.00/user/month | $14.00/user/month |
| Free plan | No | Yes | No | No | No |
| Free trial | Yes | Yes | Yes | Yes | Yes |
Key takeaways
SMB teams that want a modern shared business number with SMS and AI answering
Mid-market teams where Salesforce/HubSpot/Zendesk CTI is decisive
SMB teams that want WhatsApp alongside calling
SMB/mid teams consolidating voice, chat and digital channels