OpenPhone Review
BUSINESS COMMUNICATIONS SOFTWAREChoose OpenPhone when you want a modern SMB shared business phone with transparent pricing, SMS and included AI answering — not a full UCaaS suite or dialer.
Starting price
$15.00/user/month
Free plan
No
Free trial
7 days
Best for
SMB teams that want a modern shared business number with SMS and AI answering
SoftwareGlimpse review
7.5/10
Good
- ease of use9
- voice messaging quality8
- routing workflows7
- integrations8
- analytics7
- outbound tools5
All features
13 featuresOfficial demos appear only beside high-value features where verified ResearchMedia is linked — not as a generic video gallery.
Cloud phone / VoIP
StarterSoftwareGlimpse assessment: Strong
What it supports
- Listed as available in product packaging
- Entry point: Starter
Included in
- ✓ Starter
- ✓ Business
- ✓ Scale
Product UI screenshot from the official OpenPhone / Quo homepage. Screenshot source ↗Call routing & IVR
StarterSoftwareGlimpse assessment: Plan-dependent
What it supports
- Entry point: Starter
Limitations
- May require a higher plan than the entry tier
Included in
- ✓ Starter
- ✓ Business
- ✓ Scale
Call recording
StarterSoftwareGlimpse assessment: Plan-dependent
What it supports
- Entry point: Starter
Limitations
- May require a higher plan than the entry tier
Included in
- ✓ Starter
- ✓ Business
- ✓ Scale
Power dialer
StarterSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Starter
Included in
- ✓ Starter
- ✓ Business
- ✓ Scale
SMS messaging
StarterSoftwareGlimpse assessment: Strong
What it supports
- Listed as available in product packaging
- Entry point: Starter
Included in
- ✓ Starter
- ✓ Business
- ✓ Scale
WhatsApp Business
StarterSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Starter
Included in
- ✓ Starter
- ✓ Business
- ✓ Scale
Team messaging
StarterSoftwareGlimpse assessment: Limited
What it supports
- Available with noted limits in current research
- Entry point: Starter
Included in
- ✓ Starter
- ✓ Business
- ✓ Scale
Video meetings
StarterSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Starter
Included in
- ✓ Starter
- ✓ Business
- ✓ Scale
CRM / CTI integrations
StarterSoftwareGlimpse assessment: Plan-dependent
What it supports
- Entry point: Starter
Limitations
- May require a higher plan than the entry tier
Included in
- ✓ Starter
- ✓ Business
- ✓ Scale
Analytics & reporting
StarterSoftwareGlimpse assessment: Strong
What it supports
- Listed as available in product packaging
- Entry point: Starter
Included in
- ✓ Starter
- ✓ Business
- ✓ Scale
AI assistance
StarterSoftwareGlimpse assessment: Strong
What it supports
- Listed as available in product packaging
- Entry point: Starter
Included in
- ✓ Starter
- ✓ Business
- ✓ Scale
Unified multichannel inbox
StarterSoftwareGlimpse assessment: Limited
What it supports
- Available with noted limits in current research
- Entry point: Starter
Included in
- ✓ Starter
- ✓ Business
- ✓ Scale