Ooma Review
BUSINESS COMMUNICATIONS SOFTWAREChoose Ooma when you want an affordable SMB business phone with published monthly floors and no annual contract — especially under ~15 seats.
Starting price
$19.95/user/month
Free plan
No
Free trial
Yes
Best for
Small businesses that want transparent monthly VoIP without annual contracts
SoftwareGlimpse review
6.6/10
Average
- ease of use8
- voice messaging quality7
- routing workflows7
- integrations6
- analytics6
- outbound tools5
Ooma vs top Business Communications
Detailed head-to-head comparisons to help you choose the right option.
vs
Ooma vs CallHippo
Researched side-by-side comparison of CallHippo and Ooma using business-communications comparison criteria (factual pricing/coverage plus editorial judgments). No universal winner — choose by criterion fit.
- Small businesses refusing annual VoIP lock-in
- Teams under ~15 seats needing receptionist and Pro Plus queues
vs
Ooma vs Vonage
SMB/mid VoIP business phone (VBC) — Mobile from $13.99/line/mo on 12-month promo; Premium/Advanced higher.
- Features comparison
- Pricing & plans
vs
Ooma vs OpenPhone
Modern SMB shared business phone (also branded Quo) with shared numbers, SMS and Sona AI — Starter from $15/user/month annual.
- Features comparison
- Pricing & plans
vs
Ooma vs Grasshopper
SMB virtual business numbers with extensions and apps — True Solo from $14/month annual (flat account, not per seat).
- Features comparison
- Pricing & plans
vs
Ooma vs Nextiva
SMB-friendly unified business communications — Core $15, Engage $25, Scale $75 per user/month annual, with messaging apps including WhatsApp and a Contact Center ladder from $75/agent.
- Features comparison
- Pricing & plans
Compare key capabilities side-by-side
Verified pricing and capability signals only — no invented third-party ratings.
| Feature | Ooma | CallHippo | Vonage | OpenPhone | Grasshopper |
|---|---|---|---|---|---|
| Starting price | $19.95/user/month | $18.00/user/month | $13.99/user/month | $15.00/user/month | $14.00/user/month |
| Free plan | No | Yes | No | No | No |
| Free trial | Yes | Yes | No | Yes | Yes |
Key takeaways
Small businesses that want transparent monthly VoIP without annual contracts
SMB sales teams needing dialer-adjacent outbound on a budget
Mid-market sales and support teams that need CRM/helpdesk CTI as a primary buying criterion
Teams that want AI transcription and call summaries included in the cloud phone licence