respond.io vs Cisco Webex
Compare respond.io and Cisco Webex on features, pricing, and buyer fit using the same researched criteria.
respond.io
Omnichannel customer messaging platform (WhatsApp + other channels) with shared inbox and AI — Starter from $79/month annual-equivalent.
Best for
- • Support and growth teams that need WhatsApp plus other messaging channels in one inbox
- • Organisations running broadcasts and workflow automation across channels
- • Buyers who want AI Agents inside an omnichannel messaging platform
Starting from $79.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
respond.io is better for
- ✓ Power dialer
- ✓ WhatsApp Business
- ✓ Routing & IVR
- ✓ AI features
Cisco Webex is better for
- ✓ Number / country coverage
Tie
- • CRM / CTI integrations
- • Analytics
Choose respond.io if: Support and growth teams that need WhatsApp plus other messaging channels in one inbox
Choose Cisco Webex if: Enterprises standardising on Cisco hybrid-work UC (meetings + Calling + messaging)
Cisco Webex
Enterprise UC suite (meetings, messaging, Webex Calling) — Meet/Suite published floors; Calling and Contact Center often quote-layered.
Best for
- • Enterprises standardising on Cisco hybrid-work UC (meetings + Calling + messaging)
- • Organisations already in a Cisco EA that want Calling without a second UCaaS vendor
- • Buyers who need FedRAMP / regulated meeting paths and room-device ecosystems
Starting from $14.50/user/mo
Free plan available
respond.io vs Cisco Webex pricing
respond.io researched starting price from $79/mo. Cisco Webex researched starting price from $14.5/mo; a free plan is researched. Affiliate economics excluded.
respond.io
From $79.00/user/mo
Cisco Webex
From $14.50/user/mo
respond.io
Starting from $79.00/user/mo
Free trial available
- Starter$79.00/mo
- $79/month on yearly billing ($948/yr). Team & custom inboxes, AI Prompt/Assist, basic reports — omnichannel messaging entry.
- GrowthPopular$159.00/mo
- $159/month yearly ($1,908/yr). Broadcasts, workflow automation, AI Agents, advanced reports, Zapier/Make and developer API.
- Advanced$279.00/mo
- $279/month yearly ($3,348/yr). Multiple workspaces, SSO, webhooks, custom channels and advanced security.
- EnterpriseCustom
- Custom packaging — unlimited users, higher workspace/API limits. Contact sales.
Cisco Webex
Starting from $14.50/user/mo
Free trial available
- Webex Free$0.00/user/mo
- Free forever meetings (40 min / 100 attendees), unlimited messaging, whiteboards, local recording — confirmed on webex.com/pricing 2026-08-17.
- Webex Meet$14.50/user/mo
- From ~$14.50/user/month research floor (medium) — unlimited meetings with AI assistant packaging; meetings-first SKU without full Calling bundle.
- Webex SuitePopular$22.50/user/mo
- From ~$22.50/user/month research floor (medium). Meetings + messaging + cloud calling bundle — primary UC scoring surface for business-phone peers.
- Webex EnterpriseCustom
- Up to 1,000 attendees, unlimited cloud recording, FedRAMP paths, Events — custom / EA negotiated.
- Webex Contact CenterCustom
- Separate CCaaS ladder commonly cited ~$110–$235/agent/month — quote-based; not used as the Suite scored floor.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
respond.io
$1,185.00/mo
Cisco Webex
$217.50/mo
+$967.50/mo — respond.io costs more
Verified monthly unit prices · Aug 17, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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