Oracle CX vs Pega CRM

Compare Oracle CX and Pega CRM on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 20, 20266 evidence sources9 screenshotsHow we compare

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Oracle CX

7/10

Oracle Fusion Cloud CX / Sales CRM for enterprise pipeline, forecasting, and Oracle stack integration.

Best for

• Oracle CX targets mid-market sales/CX needs
• Oracle CX competes in enterprise/mid-market CRM evaluations
• Sales/CX CRM focus

Starting from $65.00/user/mo

No free plan

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Our verdict

No universal winner

There is no universal winner between Oracle CX and Pega CRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.

Oracle CX is better for

✓ Pipeline management
✓ Email capabilities
✓ Reporting
✓ Integrations

Tie

• Ease of use
• Sales automation
• Customization

Choose Oracle CX if: Oracle CX targets mid-market sales/CX needs

Choose Pega CRM if: Enterprise CRM and decisioning platform for complex customer engagement, case management, and AI-driven workflows.

See detailed comparison ↓

Pega CRM

6.7/10

Pega enterprise CRM; custom quote only.

Best for

• Enterprise CRM and decisioning platform for complex customer engagement, case management, and AI-driven workflows.

No free plan

Visit Pega CRM

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Oracle CX vs Pega CRM pricing

Pricing notes use verified research when available for Oracle CX and Pega CRM. Confirm live vendor pricing before buying.

Oracle CX

From $65.00/user/mo

Pega CRM

See plans

Oracle CX

Starting from $65.00/user/mo

No free plan

No free trial evidenced

Sales ProfessionalPopular$65.00/user/mo
Enterprise / PremiumCustom

View full Oracle CX pricing →

Pega CRM

Starting price not evidenced

No free plan

No free trial evidenced

EnterpriseCustom

View full Pega CRM pricing →

Estimate your team cost

Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.

Number of users

Oracle CX

$975.00/mo

Open cost calculator →

Verified monthly unit prices · Aug 14, 2026

Prices in USD

Shown per user / month from verified list pricing.

Plans can change

Confirm live vendor rates before purchasing.

Add-ons may apply

Calling, SMS, or usage fees can add cost.

Independence

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