OpenPhone vs RingCentral
Compare OpenPhone and RingCentral on features, pricing, and buyer fit using the same researched criteria.
OpenPhone
Modern SMB shared business phone (also branded Quo) with shared numbers, SMS and Sona AI — Starter from $15/user/month annual.
Best for
- • SMB teams that want a modern shared business number with SMS and AI answering
- • Founders and small sales/support teams who need transparent per-seat pricing without a 3-licence floor
- • Teams standardising on HubSpot/Salesforce once they move to Business
Starting from $15.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between OpenPhone and RingCentral. Choose OpenPhone when SMB teams that want a modern shared business number with SMS and AI answering. Choose RingCentral when Mid-market and enterprise teams standardising on one UCaaS phone + meetings + messaging suite. Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.
RingCentral is better for
- ✓ Power dialer
- ✓ WhatsApp Business
- ✓ CRM / CTI integrations
- ✓ Routing & IVR
Tie
- • Number / country coverage
- • AI features
Choose OpenPhone if: SMB teams that want a modern shared business number with SMS and AI answering
Choose RingCentral if: Mid-market and enterprise teams standardising on one UCaaS phone + meetings + messaging suite
RingCentral
Enterprise-grade UCaaS / cloud phone platform (RingEX) with deep call routing, video, team messaging and contact-centre options — Core from ~$20/user/month annual.
Best for
- • Mid-market and enterprise teams standardising on one UCaaS phone + meetings + messaging suite
- • Organisations that need serious call routing and a path into contact centre (RingCX)
- • Buyers who want CRM/helpdesk connectors and analytics as part of the phone system
Starting from $20.00/user/mo
No free plan
OpenPhone vs RingCentral pricing
OpenPhone researched starting price from $15/mo. RingCentral researched starting price from $20/mo. Affiliate economics excluded.
OpenPhone
From $15.00/user/mo
RingCentral
From $20.00/user/mo
OpenPhone
Starting from $15.00/user/mo
Free trial available
- Starter$15.00/user/mo
- $15/user/month billed annually ($19 monthly). Shared business number, unlimited US/CA calling & SMS (fair use), voicemail transcripts, Sona AI baseline.
- BusinessPopular$23.00/user/mo
- $23/user/month annual ($33 monthly). Adds phone menus, automatic recording, AI summaries/transcripts on all calls, and deeper HubSpot/Salesforce CRM.
- Scale$35.00/user/mo
- $35/user/month annual ($47 monthly). AI call tags, dedicated onboarding and phone support for larger SMB rollouts.
RingCentral
Starting from $20.00/user/mo
Free trial available
- RingEX Core$20.00/user/mo
- From ~$20/user/month on annual billing (medium-confidence research floor; page often quote/selector gated). Cloud phone, team messaging, video meetings, SMS and core call routing.
- RingEX AdvancedPopular$25.00/user/mo
- From ~$25/user/month annual (medium confidence). Adds call recording, deeper analytics and stronger CRM/CTI relative to Core.
- RingEX Ultra$35.00/user/mo
- From ~$35/user/month annual (medium confidence). Top RingEX tier for larger UCaaS deployments before moving to RingCX contact centre.
- RingCXCustom
- Separate contact-centre ladder from ~$65+/agent — not scored as the RingEX Core phone floor. Quote-based packaging common.
- Customer Engagement BundleCustom
- Contact sales for bundled customer-engagement packaging beyond published RingEX seat floors.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
OpenPhone
$225.00/mo
RingCentral
$300.00/mo
+$75.00/mo — RingCentral costs more
Verified monthly unit prices · Aug 17, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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