Ooma vs Cisco Webex
Compare Ooma and Cisco Webex on features, pricing, and buyer fit using the same researched criteria.
Ooma
SMB VoIP (Ooma Office) — Essentials from $19.95/user/mo monthly; Pro $24.95; Pro Plus $29.95 — no annual lock-in.
Best for
- • Small businesses that want transparent monthly VoIP without annual contracts
- • Teams under ~15 seats needing receptionist, ring groups and optional queues
- • Buyers who prefer published Office seat floors over quote-only UCaaS
Starting from $19.95/user/mo
No free plan
VS
Our verdict
There is no universal winner between Ooma and Cisco Webex. Choose Ooma when Small businesses that want transparent monthly VoIP without annual contracts. Choose Cisco Webex when Enterprises standardising on Cisco hybrid-work UC (meetings + Calling + messaging). Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.
Cisco Webex is better for
- ✓ Power dialer
- ✓ CRM / CTI integrations
- ✓ Routing & IVR
- ✓ Analytics
Tie
- • Number / country coverage
- • WhatsApp Business
Choose Ooma if: Small businesses that want transparent monthly VoIP without annual contracts
Choose Cisco Webex if: Enterprises standardising on Cisco hybrid-work UC (meetings + Calling + messaging)
Cisco Webex
Enterprise UC suite (meetings, messaging, Webex Calling) — Meet/Suite published floors; Calling and Contact Center often quote-layered.
Best for
- • Enterprises standardising on Cisco hybrid-work UC (meetings + Calling + messaging)
- • Organisations already in a Cisco EA that want Calling without a second UCaaS vendor
- • Buyers who need FedRAMP / regulated meeting paths and room-device ecosystems
Starting from $14.50/user/mo
Free plan available
Ooma vs Cisco Webex pricing
Ooma researched starting price from $19.95/mo. Cisco Webex researched starting price from $14.5/mo; a free plan is researched. Affiliate economics excluded.
Ooma
From $19.95/user/mo
Cisco Webex
From $14.50/user/mo
Ooma
Starting from $19.95/user/mo
Free trial available
- Essentials$19.95/user/mo
- $19.95/user/month. Extension + local number, unlimited US/CA/Mexico/PR calling, virtual receptionist, ring groups, mobile apps.
- ProPopular$24.95/user/mo
- $24.95/user/month. Adds Ooma Meetings (25), call recording, SMS (account-wide caps), voicemail transcription, enhanced blocking.
- Pro Plus$29.95/user/mo
- $29.95/user/month. Call queues, CRM integrations, hot desking, larger meetings (100), expanded receptionist.
Cisco Webex
Starting from $14.50/user/mo
Free trial available
- Webex Free$0.00/user/mo
- Free forever meetings (40 min / 100 attendees), unlimited messaging, whiteboards, local recording — confirmed on webex.com/pricing 2026-08-17.
- Webex Meet$14.50/user/mo
- From ~$14.50/user/month research floor (medium) — unlimited meetings with AI assistant packaging; meetings-first SKU without full Calling bundle.
- Webex SuitePopular$22.50/user/mo
- From ~$22.50/user/month research floor (medium). Meetings + messaging + cloud calling bundle — primary UC scoring surface for business-phone peers.
- Webex EnterpriseCustom
- Up to 1,000 attendees, unlimited cloud recording, FedRAMP paths, Events — custom / EA negotiated.
- Webex Contact CenterCustom
- Separate CCaaS ladder commonly cited ~$110–$235/agent/month — quote-based; not used as the Suite scored floor.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Ooma
$299.25/mo
Cisco Webex
$217.50/mo
+$81.75/mo — Ooma costs more
Verified monthly unit prices · Aug 17, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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