New Relic vs Rootly
Compare New Relic and Rootly on features, pricing, and buyer fit using the same researched criteria.
New Relic
Observability — Free 100 GB ingest + 1 full user; Standard from $10 first full user then $99; data $0.40/GB after 100 GB; Pro $349/full user annual.
Best for
- • Teams that want APM + logs + infra in one ingest bill
- • Orgs that can live with 1–5 Standard full users
- • Buyers comparing usage-based observability to Datadog hosts
Starting from $10.00/user/mo
Free plan available
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
New Relic is better for
- ✓ Starting pricing
- ✓ Free plan
- ✓ Security & admin
Tie
- • Integrations
Choose New Relic if: Teams that want APM + logs + infra in one ingest bill
Choose Rootly if: Slack-first teams buying incident command at a published $20/user floor
Rootly
Incident response — Incident Response Essentials $20/user/mo; On-Call Essentials $20/user; Enterprise custom. Does not outrank PagerDuty 8.0.
Best for
- • Slack-first teams buying incident command at a published $20/user floor
- • Buyers who will add On-Call Essentials only if they need paging
- • Comparisons versus FireHydrant Pro $25 and incident.io Team $15
Starting from $20.00/user/mo
No free plan
New Relic vs Rootly pricing
New Relic researched starting price from $10/mo; a free plan is researched. Rootly researched starting price from $20/mo. Affiliate economics excluded.
New Relic
From $10.00/user/mo
Rootly
From $20.00/user/mo
New Relic
Starting from $10.00/user/mo
No free trial evidenced
- Free$0.00/user/mo
- 100 GB ingest/mo and one full platform user — community support.
- Standard (first full user)Popular$10.00/user/mo
- $10 first full platform user; additional Standard full users $99 (max 5).
- Pro (full platform user)$349.00/user/mo
- $349/full user/mo billed annually ($418.80 monthly PAYG).
- EnterpriseCustom
- FedRAMP/HIPAA-oriented Data Plus and custom user rates — contact sales.
Rootly
Starting from $20.00/user/mo
No free trial evidenced
- Incident Response EssentialsPopular$20.00/user/mo
- $20/user/mo Incident Response Essentials — incident command floor. On-call is a separate $20 SKU.
- On-Call Essentials$20.00/user/mo
- $20/user/mo On-Call Essentials — paging sibling SKU, not included in Incident Response Essentials.
- EnterpriseCustom
- Custom governance, scale, and support — contact sales.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
New Relic
$150.00/mo
Rootly
$300.00/mo
+$150.00/mo — Rootly costs more
Verified monthly unit prices · Aug 18, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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