LiveChat vs Tidio
Compare LiveChat and Tidio on features, pricing, and buyer fit using the same researched criteria.
LiveChat
Established live chat from Text — Starter $19, Team $49, Business $79, Enterprise $52 per person/mo annual.
Best for
- • Per-person website live chat
- • Text HelpDesk / ChatBot expansion path
Starting from $19.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
LiveChat is better for
- ✓ Ticketing depth
- ✓ Omnichannel inbox
- ✓ SLA & routing
- ✓ Integrations
Tidio is better for
- ✓ Free plan
- ✓ Knowledge base
- ✓ Ecommerce helpdesk
- ✓ AI features
Tie
- • Live chat
Choose LiveChat if: Per-person website live chat
Choose Tidio if: Lyro AI + flows for deflection
Tidio
Live chat and AI messaging — Starter $24.17/mo annual (100 billable convos); Growth from $49.17. Re-homed from CRM to CS live-chat primary.
Best for
- • Lyro AI + flows for deflection
- • Conversation-pack TCO for SMB sites
Starting from $24.17/user/mo
Free plan available
LiveChat vs Tidio pricing
Research 2026-08-18. Model seats vs billable conversations at your volume. Affiliate economics excluded.
LiveChat
From $19.00/user/mo
Tidio
From $24.17/user/mo
LiveChat
Starting from $19.00/user/mo
Free trial available
- Starter$19.00/user/mo
- $19/person/mo annual — entry live chat for small teams.
- TeamPopular$49.00/user/mo
- $49/person/mo annual — reporting and staffing features.
- Business$79.00/user/mo
- $79/person/mo annual — advanced automation and routing.
- Enterprise$52.00/user/mo
- $52/person/mo annual — enterprise tier (verify live packaging).
Tidio
Starting from $24.17/user/mo
Free trial available
- Free$0.00/user/mo
- Freemium live chat with limited conversations and operators.
- StarterPopular$24.17/mo
- $24.17/mo annual — 100 billable conversations/month.
- max conversations: 100
- Growth$49.17/mo
- $49.17/mo annual — higher conversation caps and automation.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
LiveChat
$285.00/mo
Tidio
$362.55/mo
+$77.55/mo — Tidio costs more
Verified monthly unit prices · Aug 18, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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