HaloITSM vs SysAid

Compare HaloITSM and SysAid on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 18, 20266 evidence sources2 screenshotsHow we compare

HaloITSM

7.9/10

All-in-one ITSM — first-party UK calculator ~£66/agent/mo annual; onboarding packages extra. Does not outrank ServiceNow 8.7 / Freshservice 8.4.

Best for

• IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
• UK/GBP buyers who will model £66 annual plus onboarding
• Desks comparing HaloITSM to SysAid quotes and ManageEngine $13 Standard

Starting from $66.00/user/mo

No free plan

Visit HaloITSM

Read review

Our verdict

No universal winner

There is no universal winner between HaloITSM and SysAid. Choose HaloITSM when IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders. Choose SysAid when Mid-market IT desks comparing SysAid automation to Freshservice Growth/Pro. Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.

HaloITSM is better for

✓ Starting pricing

Tie

• Integrations
• Security & admin

Choose HaloITSM if: IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders

Choose SysAid if: Mid-market IT desks comparing SysAid automation to Freshservice Growth/Pro

See detailed comparison ↓

SysAid

7.7/10

ITSM / service desk — Professional published ~$89/agent/mo (medium confidence; quote-led page); Enterprise custom min 20 agents; free trial. Does not outrank ServiceNow 8.7 / Freshservice 8.4.

Best for

• Mid-market IT desks comparing SysAid automation to Freshservice Growth/Pro
• Buyers who will run a trial and get a live quote rather than trust $89 listings
• Teams that need 20+ agents and will talk Enterprise anyway

Starting from $89.00/user/mo

No free plan

Visit SysAid

Read review

HaloITSM vs SysAid pricing

HaloITSM researched starting price from $66/mo. SysAid researched starting price from $89/mo. Affiliate economics excluded.

HaloITSM

From $66.00/user/mo

SysAid

From $89.00/user/mo

HaloITSM

Starting from $66.00/user/mo

No free plan

No free trial evidenced

All-in-one (per agent)Popular$66.00/user/mo
- ~£66/agent/mo billed annually on the first-party UK calculator — GBP, not USD. Onboarding packages are extra.
Onboarding packagesCustom
- Implementation / onboarding packages sold separately — not included in the £66 agent floor.

View full HaloITSM pricing →

SysAid

Starting from $89.00/user/mo

No free plan

Free trial available

ProfessionalPopular$89.00/user/mo
- ~$89/agent/mo Professional — medium-confidence listing price; first-party page is quote-led. Confirm live.
EnterpriseCustom
- Enterprise custom quote — published minimum 20 agents. Not the ~$89 Professional listing.
- 0: Minimum 20 agents

View full SysAid pricing →

Estimate your team cost

Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.

Number of users

HaloITSM

$990.00/mo

SysAid

$1,335.00/mo

+$345.00/mo — SysAid costs more

Open cost calculator →

Verified monthly unit prices · Aug 18, 2026

Prices in USD

Shown per user / month from verified list pricing.

Plans can change

Confirm live vendor rates before purchasing.

Add-ons may apply

Calling, SMS, or usage fees can add cost.

Independence

Affiliate status never changes pricing outcomes.

Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.