Grafana Cloud vs New Relic
Compare Grafana Cloud and New Relic on features, pricing, and buyer fit using the same researched criteria.
Grafana Cloud
Managed Grafana observability — Free 10k series / 50 GB logs; Pro from $19/mo platform fee + usage ($6.50/1k series, $8/user).
Best for
- • Teams already fluent in Grafana/Prometheus
- • Startups that fit in the Free telemetry caps
- • Platform teams that want Mimir/Loki without operating it
Starting from $19.00/user/mo
Free plan available
VS
Our verdict
There is no universal winner between Grafana Cloud and New Relic. Choose Grafana Cloud when Teams already fluent in Grafana/Prometheus. Choose New Relic when Teams that want APM + logs + infra in one ingest bill. Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.
New Relic is better for
- ✓ Starting pricing
- ✓ Security & admin
Tie
- • Free plan
- • Integrations
Choose Grafana Cloud if: Teams already fluent in Grafana/Prometheus
Choose New Relic if: Teams that want APM + logs + infra in one ingest bill
New Relic
Observability — Free 100 GB ingest + 1 full user; Standard from $10 first full user then $99; data $0.40/GB after 100 GB; Pro $349/full user annual.
Best for
- • Teams that want APM + logs + infra in one ingest bill
- • Orgs that can live with 1–5 Standard full users
- • Buyers comparing usage-based observability to Datadog hosts
Starting from $10.00/user/mo
Free plan available
Evidence & transparency
Sources and research process behind this comparison.
Sources
6
Criteria
5
Screenshots
9
Sources consulted
| Title | Product | Type |
|---|---|---|
| Grafana Cloud — Official Site | Grafana Cloud | official-product-page |
| Grafana Cloud Pricing | Grafana Cloud | official-pricing-page |
| Grafana Cloud pricing | Grafana Cloud | official-product-page |
| New Relic — Official Site | New Relic | official-product-page |
| New Relic Pricing | New Relic | official-pricing-page |
| New Relic pricing | New Relic | official-product-page |
Methodology steps
- 1Collect first-party product and pricing evidence
- 2Map both products to the same category criteria
- 3Record criterion outcomes with confidence and sources
- 4Publish only when editorial gates allow indexing
Methodology version 1.0.0.
Affiliate relationships never change comparison outcomes. We evaluate both products on the same criteria and allow ties when evidence does not support a universal winner.
Read full methodology →Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.