GitLab vs Ivanti Neurons for ITSM
Compare GitLab and Ivanti Neurons for ITSM on features, pricing, and buyer fit using the same researched criteria.
GitLab
DevSecOps platform — Free; Premium $29/user/mo billed annually; Ultimate custom on current GitLab pricing page.
Best for
- • Teams that want git + CI + security in one licence
- • Self-managed / data-residency buyers
- • Orgs leaving a many-tool DevOps stack
Starting from $29.00/user/mo
Free plan available
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
GitLab is better for
- ✓ Starting pricing
- ✓ Free plan
Tie
- • Integrations
- • Security & admin
Choose GitLab if: Teams that want git + CI + security in one licence
Choose Ivanti Neurons for ITSM if: Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
Ivanti Neurons for ITSM
Enterprise ITSM (Ivanti Neurons / Service Manager) — contact sales. No public list. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
- • RFP buyers comparing Ivanti to ServiceNow and BMC Helix
- • Desks that will not self-serve a $19 Freshservice Starter
Starting from $95.00/user/mo
No free plan
GitLab vs Ivanti Neurons for ITSM at a glance
Criterion-level leaders from verified research.
Scorecard preview
Criterion leaders based on verified research — open the Scorecard tab for evidence detail.
- Starting pricingGitLab
GitLab
Ivanti Neurons for ITSM
- Free planGitLab
GitLab
Ivanti Neurons for ITSM
- User / licence minimumDepends
GitLab
Ivanti Neurons for ITSM
- IntegrationsTie
GitLab
Ivanti Neurons for ITSM
- Security & adminTie
GitLab
Ivanti Neurons for ITSM
Which It Development is better for you?
Quick picks based on fit — not a universal ranking.
- → GitLab
Best for starting pricing
GitLab publishes a lower researched starting floor ($29/mo vs $95/mo for Ivanti Neurons for ITSM). Confirm currency, renewals, and add-ons — not a total TCO winner.
- → GitLab
Best for free plan
GitLab researches a free plan; Ivanti Neurons for ITSM does not research a free plan.
The biggest differences
Where the products diverge most clearly on verified criteria.
Starting pricing
GitLab winsGitLab
GitLab publishes a lower researched starting floor ($29/mo vs $95/mo for Ivanti Neurons for ITSM). Confirm currency, renewals, and add-ons — not a total TCO winner.
Ivanti Neurons for ITSM
Trails GitLab on this criterion
Free plan
GitLab winsGitLab
GitLab researches a free plan; Ivanti Neurons for ITSM does not research a free plan.
Ivanti Neurons for ITSM
Trails GitLab on this criterion
Which should you choose?
Choose GitLab if
- Teams that want git + CI + security in one licence
- Self-managed / data-residency buyers
- Orgs leaving a many-tool DevOps stack
Choose Ivanti Neurons for ITSM if
- Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
- RFP buyers comparing Ivanti to ServiceNow and BMC Helix
- Desks that will not self-serve a $19 Freshservice Starter
Related comparisons
Alternatives to consider
GitHub
Source control and DevOps platform — free tier for public/seats; Team $4/user/mo; Enterprise $21/user/mo on annual billing.
Azure DevOps
Azure Repos/Boards/Pipelines — first 5 Basic users free, then $6/user/mo; Basic + Test Plans $52/user/mo; Artifacts 2 GiB free.
ServiceNow
Enterprise ITSM / Now Platform — contact sales. 2026 ITSM tiers Foundation / Advanced / Prime with bundled Now Assist; no public list price.
BMC Helix ITSM
Enterprise ITSM (Helix / Remedy lineage) — no BMC.com list; AppExchange signal ~$114.75/named user/mo. Always RFP. Does not outrank ServiceNow 8.7.
How we compare
A short look at the comparison process. Full methodology
1
Collect
Collect official product information, pricing, and product evidence.
2
Normalize
Map evidence to the same category evaluation criteria for both products.
3
Compare
Evaluate both products against identical criteria — ties and depends are allowed.
4
Explain
Show why each product wins, loses, or ties, with evidence behind the outcome.
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- No invented scores or prices
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