FireHydrant vs New Relic
Compare FireHydrant and New Relic on features, pricing, and buyer fit using the same researched criteria.
FireHydrant
Incident response — Free up to 10 responders; Pro $25/responder/mo annual; Enterprise custom; 14-day Pro trial. Does not outrank PagerDuty 8.0.
Best for
- • Teams that want incident command with a 10-responder free path
- • Buyers comparing FireHydrant Pro $25 to Rootly $20 and incident.io Team $15
- • Orgs that will keep PagerDuty for paging and add FireHydrant for command
Starting from $25.00/user/mo
Free plan available
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
New Relic is better for
- ✓ Starting pricing
- ✓ Security & admin
Tie
- • Free plan
- • Integrations
Choose FireHydrant if: Teams that want incident command with a 10-responder free path
Choose New Relic if: Teams that want APM + logs + infra in one ingest bill
New Relic
Observability — Free 100 GB ingest + 1 full user; Standard from $10 first full user then $99; data $0.40/GB after 100 GB; Pro $349/full user annual.
Best for
- • Teams that want APM + logs + infra in one ingest bill
- • Orgs that can live with 1–5 Standard full users
- • Buyers comparing usage-based observability to Datadog hosts
Starting from $10.00/user/mo
Free plan available
Comparison scorecard
Criterion-by-criterion results for FireHydrant and New Relic. Numeric bars appear only when both products have approved scores.
- New Relic
Starting pricing
Published floor price and what that floor actually includes.
New Relic publishes a lower researched starting floor ($10/mo vs $25/mo for FireHydrant). Confirm currency, renewals, and add-ons — not a total TCO winner.
FireHydrantWeakerNew RelicStronger - Tie
Free plan
Whether a usable free plan is published, and what it gates.
FireHydrant researches a free plan; New Relic researches a free plan.
FireHydrantTieNew RelicTie - Depends
User / licence minimum
Seat floors, per-employee minimums, and small-team pricing traps.
Check seat, agent, or licence minimums for FireHydrant and New Relic on current vendor packaging.
FireHydrantDependsNew RelicDepends - Tie
Integrations
Important third-party integrations.
FireHydrant and New Relic are close on integrations (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
FireHydrant8/10New Relic8/10 - New Relic
Security & admin
Admin controls, access, compliance posture, and security packaging.
New Relic leads on security admin (7/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
FireHydrantWeakerNew RelicStronger
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