8x8 vs ManyChat
Compare 8x8 and ManyChat on features, pricing, and buyer fit using the same researched criteria.
8x8
Global UCaaS + contact-centre platform (8x8 Work / X Series) — Work X2 research floor ~$24/user/month annual; CC tiers custom/higher.
Best for
- • Mid-market and enterprise teams needing global UCaaS with a contact-centre path
- • Organisations shortlisting RingCentral-class peers for multi-country voice + meetings + chat
- • Buyers who want analytics/quality management inside the communications platform
Starting from $24.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
8x8 is better for
- ✓ Number / country coverage
- ✓ CRM / CTI integrations
- ✓ Routing & IVR
- ✓ Analytics
ManyChat is better for
- ✓ Power dialer
Tie
- • WhatsApp Business
Choose 8x8 if: Mid-market and enterprise teams needing global UCaaS with a contact-centre path
Choose ManyChat if: Creators and ecommerce brands automating Instagram, Messenger and WhatsApp DMs
ManyChat
Messenger / Instagram / WhatsApp marketing chatbot — Free 25 Active Contacts; Essential from $14/mo annual; Pro $29/mo annual.
Best for
- • Creators and ecommerce brands automating Instagram, Messenger and WhatsApp DMs
- • Marketing teams that want a Free tier and low Essential entry before Pro WhatsApp
- • Buyers comparing marketing chatbots beside Wati/respond.io support inboxes
Starting from $14.00/user/mo
Free plan available
8x8 vs ManyChat pricing
8x8 researched starting price from $24/mo. ManyChat researched starting price from $14/mo; a free plan is researched. Affiliate economics excluded.
8x8
From $24.00/user/mo
ManyChat
From $14.00/user/mo
8x8
Starting from $24.00/user/mo
Free trial available
- Express$15.00/user/mo
- From ~$15/user/month annual (medium confidence) — lighter VoIP entry before full Work X2 packaging.
- Work X2Popular$24.00/user/mo
- From ~$24/user/month annual (medium confidence). Core 8x8 Work UCaaS — cloud phone, video, team chat, multi-country calling envelope.
- Work X4$44.00/user/mo
- From ~$44/user/month annual (medium confidence). Advanced analytics, quality management and speech analytics versus X2.
- Contact Center (X6–X8)Custom
- Separate contact-centre ladder commonly cited ~$85–$140/user/month — quote-based; not used as the Work X2 scored floor.
ManyChat
Starting from $14.00/user/mo
Free trial available
- Free$0.00/user/mo
- Free forever — 25 Active Contacts per month. Suitable for testing simple automations (Active Contacts help 2026-05-06).
- Essential$14.00/mo
- From ~$14/month billed annually (medium — manychat.com/pricing snippet). 250 Active Contacts/mo; overages ~$0.10/contact on Essential.
- ProPopular$29.00/mo
- $29/month billed annually ($39 monthly) — 2,500 Active Contacts; AI automation, WhatsApp, integrations (Pro plan help — high).
- Business$69.00/mo
- From ~$69/month annual-equivalent (medium). 7,500 Active Contacts; team assignment / lead routing depth.
- Advanced$139.00/mo
- From ~$139/month annual-equivalent (medium). 25,000 Active Contacts; high-volume / agency packaging. Confirm live cart.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
8x8
$360.00/mo
ManyChat
$210.00/mo
+$150.00/mo — 8x8 costs more
Verified monthly unit prices · Aug 17, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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