8x8 vs KrispCall
Compare 8x8 and KrispCall on features, pricing, and buyer fit using the same researched criteria.
8x8
Global UCaaS + contact-centre platform (8x8 Work / X Series) — Work X2 research floor ~$24/user/month annual; CC tiers custom/higher.
Best for
- • Mid-market and enterprise teams needing global UCaaS with a contact-centre path
- • Organisations shortlisting RingCentral-class peers for multi-country voice + meetings + chat
- • Buyers who want analytics/quality management inside the communications platform
Starting from $24.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between 8x8 and KrispCall. Choose 8x8 when Mid-market and enterprise teams needing global UCaaS with a contact-centre path. Choose KrispCall when Startups, agencies and remote teams that need virtual numbers in multiple countries cheaply. Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.
8x8 is better for
- ✓ WhatsApp Business
- ✓ CRM / CTI integrations
- ✓ Routing & IVR
- ✓ Analytics
Tie
- • Number / country coverage
- • Power dialer
Choose 8x8 if: Mid-market and enterprise teams needing global UCaaS with a contact-centre path
Choose KrispCall if: Startups, agencies and remote teams that need virtual numbers in multiple countries cheaply
KrispCall
Budget global cloud telephony with virtual numbers across 100+ countries and a unified callbox — Essential from $12/user/month annual (up to 5 users); calls and SMS are pay-as-you-go.
Best for
- • Startups, agencies and remote teams that need virtual numbers in multiple countries cheaply
- • Small teams (up to 5 users) that want a real phone system for around $12/user/month
- • Sales teams that will move to Standard for the power dialer, monitoring and API access
Starting from $12.00/user/mo
No free plan
8x8 vs KrispCall pricing
8x8 researched starting price from $24/mo. KrispCall researched starting price from $12/mo. Affiliate economics excluded.
8x8
From $24.00/user/mo
KrispCall
From $12.00/user/mo
8x8
Starting from $24.00/user/mo
Free trial available
- Express$15.00/user/mo
- From ~$15/user/month annual (medium confidence) — lighter VoIP entry before full Work X2 packaging.
- Work X2Popular$24.00/user/mo
- From ~$24/user/month annual (medium confidence). Core 8x8 Work UCaaS — cloud phone, video, team chat, multi-country calling envelope.
- Work X4$44.00/user/mo
- From ~$44/user/month annual (medium confidence). Advanced analytics, quality management and speech analytics versus X2.
- Contact Center (X6–X8)Custom
- Separate contact-centre ladder commonly cited ~$85–$140/user/month — quote-based; not used as the Work X2 scored floor.
KrispCall
Starting from $12.00/user/mo
No free trial evidenced
- Essential$12.00/user/mo
- $12/user/month billed annually ($15 monthly) for teams up to 5 users. One local or mobile number per user, call recording, voicemail, IVR and the unified callbox; minutes and SMS billed pay-as-you-go.
- max users: 5
- included numbers per user: 1
- calling and sms: pay-as-you-go
- StandardPopular$32.00/user/mo
- $32/user/month billed annually ($40 monthly) for up to 50 users. Adds unlimited call recordings and storage, power dialer, call monitoring (listen/whisper/barge), multi-level IVR, advanced reporting and API/webhooks.
- max users: 50
- call recording storage: unlimited
- calling and sms: pay-as-you-go
- EnterpriseCustom
- Custom-priced: bundled calling and SMS rates, dedicated account manager, developer support, custom integrations and onboarding.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
8x8
$360.00/mo
KrispCall
$180.00/mo
+$180.00/mo — 8x8 costs more
Verified monthly unit prices · Aug 17, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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