SoftwareGlimpse

Dynatrace vs New Relic

Same-cluster observability peer comparison. Choose Dynatrace when enterprise full-stack observability with a DPS commit is the job — not Datadog host modules by default, and not PagerDuty. Choose New Relic when unified observability billed on ingest + users is the job — not Datadog host packs and not ITSM. Overall: Dynatrace 8.2 vs New Relic 8. Not hands-on lab tested; confirm live pricing and packaging. Compare published pricing, ITSM, observability, source control, hosting, web data, security, and integrations.

Independently recommendedLast updated Aug 18, 20266 evidence sources6 screenshotsHow we compare
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Stronger overall fit
Dynatrace logo

Dynatrace

8.2/10

Enterprise observability — Dynatrace Platform Subscription (DPS) annual commit + rate card. Full-Stack list unit ~$58/mo per 8 GiB host; 15-day trial. No per-seat SKU.

Best for

  • • Enterprises that will sign a DPS commit and deploy OneAgent broadly
  • • SRE teams that want full-stack APM plus Davis AI in one platform
  • • Buyers who already rejected per-host Datadog module math

Starting from $58.00/user/mo

No free plan

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Our verdict

Our verdict

Dynatrace is the stronger overall fit

Same-cluster observability peer comparison. Choose Dynatrace when enterprise full-stack observability with a DPS commit is the job — not Datadog host modules by default, and not PagerDuty. Choose New Relic when unified observability billed on ingest + users is the job — not Datadog host packs and not ITSM. Overall: Dynatrace 8.2 vs New Relic 8. Not hands-on lab tested; confirm live pricing and packaging.

Dynatrace is better for

  • ✓ ITSM depth
  • ✓ Source control depth
  • ✓ Hosting panel depth
  • ✓ Web data / proxy depth

New Relic is better for

  • ✓ Free plan

Tie

  • • Observability depth
  • • Integrations

Choose Dynatrace if: Enterprises that will sign a DPS commit and deploy OneAgent broadly

Choose New Relic if: Teams that want APM + logs + infra in one ingest bill

See detailed comparison ↓
New Relic logo

New Relic

8/10

Observability — Free 100 GB ingest + 1 full user; Standard from $10 first full user then $99; data $0.40/GB after 100 GB; Pro $349/full user annual.

Best for

  • • Teams that want APM + logs + infra in one ingest bill
  • • Orgs that can live with 1–5 Standard full users
  • • Buyers comparing usage-based observability to Datadog hosts

Starting from $10.00/user/mo

Free plan available

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Comparison scorecard

Criterion-by-criterion results for Dynatrace and New Relic. Numeric bars appear only when both products have approved scores.

  • Starting pricing

    Published floor price and what that floor actually includes.

    Depends

    Published starting floors: Dynatrace ~$58 vs New Relic ~$10 — confirm live packaging.

    DynatraceDepends
    New RelicDepends

  • Free plan

    Whether a usable free plan is published, and what it gates.

    New Relic

    Better for free plan

    DynatraceWeaker
    New RelicStronger

  • User / licence minimum

    Seat floors, per-employee minimums, and small-team pricing traps.

    Depends

    Confirm seat floors, host/GB/CI-minute units, add-ons, and whether the SKU is ITSM, observability, on-call, CI, panel, managed hosting, or proxy GB before purchase.

    DynatraceDepends
    New RelicDepends

  • ITSM depth

    Service desk, ITSM workflows, CMDB, and employee request handling.

    Dynatrace

    Dynatrace leads on ITSM depth (10/10 vs 9/10). Landscape or cluster fit from vendor documentation.

    DynatraceStronger
    New RelicWeaker

  • Observability depth

    Infrastructure monitoring, APM, logs, traces, and alerting depth.

    Tie

    Dynatrace and New Relic are close on observability depth (9/10 vs 9/10). Landscape or cluster fit from vendor documentation.

    DynatraceTie
    New RelicTie

  • Source control depth

    Git hosting, PRs, CI/CD, and developer collaboration depth.

    Dynatrace

    Dynatrace leads on source control depth (10/10 vs 9/10). Landscape or cluster fit from vendor documentation.

    DynatraceStronger
    New RelicWeaker

  • Hosting panel depth

    Server/hosting control panels, managed WordPress, and site operations.

    Dynatrace

    Dynatrace leads on hosting panel depth (10/10 vs 9/10). Landscape or cluster fit from vendor documentation.

    DynatraceStronger
    New RelicWeaker

  • Web data / proxy depth

    Proxy networks, scrapers, and web data collection depth.

    Dynatrace

    Dynatrace leads on web data / proxy depth (10/10 vs 9/10). Landscape or cluster fit from vendor documentation.

    DynatraceStronger
    New RelicWeaker

  • Security & admin

    Admin controls, access, compliance posture, and security packaging.

    Dynatrace

    Dynatrace leads on security & admin (9/10 vs 8/10). Landscape or cluster fit from vendor documentation.

    DynatraceStronger
    New RelicWeaker

  • Integrations

    Important third-party integrations.

    Tie

    Dynatrace and New Relic are close on integrations (8/10 vs 8/10). Landscape or cluster fit from vendor documentation.

    Dynatrace8/10
    New Relic8/10

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Affiliate disclosure: some links may be affiliate links. We may earn a commission at no extra cost to you. Rankings and scores are never based on commission. Full disclosure

Methodology disclosure: scores and recommendations follow SoftwareGlimpse evaluation criteria (version 1.0.0). Affiliate relationships do not determine rankings.

How we recommend: product claims are tied to recorded research where available.

AI-assisted disclosure: drafts may be AI-assisted from approved facts and assessments. Humans approve publishable editorial judgments. AI does not invent live prices or claim hands-on testing.