Dynatrace vs Ivanti Neurons for ITSM
Compare Dynatrace and Ivanti Neurons for ITSM on features, pricing, and buyer fit using the same researched criteria.
Dynatrace
Enterprise observability — Dynatrace Platform Subscription (DPS) annual commit + rate card. Full-Stack list unit ~$58/mo per 8 GiB host; 15-day trial. No per-seat SKU.
Best for
- • Enterprises that will sign a DPS commit and deploy OneAgent broadly
- • SRE teams that want full-stack APM plus Davis AI in one platform
- • Buyers who already rejected per-host Datadog module math
Starting from $58.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Dynatrace is better for
- ✓ Starting pricing
Tie
- • Integrations
- • Security & admin
Choose Dynatrace if: Enterprises that will sign a DPS commit and deploy OneAgent broadly
Choose Ivanti Neurons for ITSM if: Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
Ivanti Neurons for ITSM
Enterprise ITSM (Ivanti Neurons / Service Manager) — contact sales. No public list. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
- • RFP buyers comparing Ivanti to ServiceNow and BMC Helix
- • Desks that will not self-serve a $19 Freshservice Starter
Starting from $95.00/user/mo
No free plan
Dynatrace vs Ivanti Neurons for ITSM pricing
Dynatrace researched starting price from $58/mo. Ivanti Neurons for ITSM researched starting price from $95/mo. Affiliate economics excluded.
Dynatrace
From $58.00/user/mo
Ivanti Neurons for ITSM
From $95.00/user/mo
Dynatrace
Starting from $58.00/user/mo
Free trial available
- Dynatrace Platform SubscriptionPopularCustom
- Annual platform commit; all GA capabilities draw down a rate card. Unlimited seats.
- On-demand over commitCustom
- Usage beyond the annual commit continues at the same rate-card prices — no penalty overage.
Ivanti Neurons for ITSM
Starting from $95.00/user/mo
No free trial evidenced
- Ivanti Neurons for ITSMPopularCustom
- ITSM / Service Manager on Neurons — custom quote. No published agent tile.
- Enterprise RFPCustom
- Named-agent, module, and endpoint-adjacent packaging via RFP — not a self-serve SKU.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Dynatrace
$870.00/mo
Ivanti Neurons for ITSM
$1,425.00/mo
+$555.00/mo — Ivanti Neurons for ITSM costs more
Verified monthly unit prices · Aug 18, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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