DirectAdmin vs Ivanti Neurons for ITSM
Compare DirectAdmin and Ivanti Neurons for ITSM on features, pricing, and buyer fit using the same researched criteria.
DirectAdmin
Hosting control panel — Personal Plus $5/mo; Lite $15; Standard $29 unlimited accounts/domains. Does not outrank Plesk 7.4.
Best for
- • Admins who want a cheap panel licence on VPS/dedicated they already run
- • Buyers comparing Personal Plus $5 to Plesk Web Admin or cPanel Solo
- • Hosts that need Standard unlimited accounts/domains at $29
Starting from $5.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
DirectAdmin is better for
- ✓ Starting pricing
Ivanti Neurons for ITSM is better for
- ✓ Integrations
- ✓ Security & admin
Choose DirectAdmin if: Admins who want a cheap panel licence on VPS/dedicated they already run
Choose Ivanti Neurons for ITSM if: Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
Ivanti Neurons for ITSM
Enterprise ITSM (Ivanti Neurons / Service Manager) — contact sales. No public list. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
- • RFP buyers comparing Ivanti to ServiceNow and BMC Helix
- • Desks that will not self-serve a $19 Freshservice Starter
Starting from $95.00/user/mo
No free plan
Comparison scorecard
Criterion-by-criterion results for DirectAdmin and Ivanti Neurons for ITSM. Numeric bars appear only when both products have approved scores.
- DirectAdmin
Starting pricing
Published floor price and what that floor actually includes.
DirectAdmin publishes a lower researched starting floor ($5/mo vs $95/mo for Ivanti Neurons for ITSM). Confirm currency, renewals, and add-ons — not a total TCO winner.
DirectAdminStrongerIvanti Neurons for ITSMWeaker - Depends
Free plan
Whether a usable free plan is published, and what it gates.
DirectAdmin does not research a free plan; Ivanti Neurons for ITSM does not research a free plan.
DirectAdminDependsIvanti Neurons for ITSMDepends - Depends
User / licence minimum
Seat floors, per-employee minimums, and small-team pricing traps.
Check seat, agent, or licence minimums for DirectAdmin and Ivanti Neurons for ITSM on current vendor packaging.
DirectAdminDependsIvanti Neurons for ITSMDepends - Ivanti Neurons for ITSM
Integrations
Important third-party integrations.
Ivanti Neurons for ITSM leads on integrations (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
DirectAdmin6/10Ivanti Neurons for ITSM8/10 - Ivanti Neurons for ITSM
Security & admin
Admin controls, access, compliance posture, and security packaging.
Ivanti Neurons for ITSM leads on security admin (7/10 vs 9/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
DirectAdminWeakerIvanti Neurons for ITSMStronger
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