SoftwareGlimpse

Cloudways vs Ivanti Neurons for ITSM

Compare Cloudways and Ivanti Neurons for ITSM on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 18, 20266 evidence sources2 screenshotsHow we compare
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Cloudways logo

Cloudways

7.6/10

Managed cloud hosting — Flexible from $11/mo DigitalOcean Standard; Autonomous WordPress autoscaling separate line.

Best for

  • Teams that want managed hosting on a chosen cloud VM without buying a panel licence
  • Agencies running WordPress plus other apps on one Cloudways account
  • Buyers who will actually use hourly Flexible billing and the $11 DigitalOcean Standard floor

Starting from $11.00/user/mo

No free plan

VS

Our verdict

Our verdict

No universal winner

No universal winner. Choose based on which criteria matter most for your team.

Cloudways is better for

  • Starting pricing

Ivanti Neurons for ITSM is better for

  • Security & admin

Tie

  • Integrations

Choose Cloudways if: Teams that want managed hosting on a chosen cloud VM without buying a panel licence

Choose Ivanti Neurons for ITSM if: Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well

See detailed comparison ↓
Ivanti Neurons for ITSM logo

Ivanti Neurons for ITSM

8/10

Enterprise ITSM (Ivanti Neurons / Service Manager) — contact sales. No public list. Does not outrank ServiceNow 8.7 / Freshservice 8.4.

Best for

  • Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
  • RFP buyers comparing Ivanti to ServiceNow and BMC Helix
  • Desks that will not self-serve a $19 Freshservice Starter

Starting from $95.00/user/mo

No free plan

Comparison scorecard

Criterion-by-criterion results for Cloudways and Ivanti Neurons for ITSM. Numeric bars appear only when both products have approved scores.

  • Starting pricing

    Published floor price and what that floor actually includes.

    Cloudways

    Cloudways publishes a lower researched starting floor ($11/mo vs $95/mo for Ivanti Neurons for ITSM). Confirm currency, renewals, and add-ons — not a total TCO winner.

    CloudwaysStronger
    Ivanti Neurons for ITSMWeaker
  • Free plan

    Whether a usable free plan is published, and what it gates.

    Depends

    Cloudways does not research a free plan; Ivanti Neurons for ITSM does not research a free plan.

    CloudwaysDepends
    Ivanti Neurons for ITSMDepends
  • User / licence minimum

    Seat floors, per-employee minimums, and small-team pricing traps.

    Depends

    Check seat, agent, or licence minimums for Cloudways and Ivanti Neurons for ITSM on current vendor packaging.

    CloudwaysDepends
    Ivanti Neurons for ITSMDepends
  • Integrations

    Important third-party integrations.

    Tie

    Cloudways and Ivanti Neurons for ITSM are close on integrations (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

    Cloudways8/10
    Ivanti Neurons for ITSM8/10
  • Security & admin

    Admin controls, access, compliance posture, and security packaging.

    Ivanti Neurons for ITSM

    Ivanti Neurons for ITSM leads on security admin (7/10 vs 9/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

    CloudwaysWeaker
    Ivanti Neurons for ITSMStronger

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Affiliate disclosure: some links may be affiliate links. We may earn a commission at no extra cost to you. Rankings and scores are never based on commission. Full disclosure

Methodology disclosure: scores and recommendations follow SoftwareGlimpse evaluation criteria (version 1.0.0). Affiliate relationships do not determine rankings.

How we recommend: product claims are tied to recorded research where available.

AI-assisted disclosure: drafts may be AI-assisted from approved facts and assessments. Humans approve publishable editorial judgments. AI does not invent live prices or claim hands-on testing.