Cloudways vs Ivanti Neurons for ITSM
Compare Cloudways and Ivanti Neurons for ITSM on features, pricing, and buyer fit using the same researched criteria.
Cloudways
Managed cloud hosting — Flexible from $11/mo DigitalOcean Standard; Autonomous WordPress autoscaling separate line.
Best for
- • Teams that want managed hosting on a chosen cloud VM without buying a panel licence
- • Agencies running WordPress plus other apps on one Cloudways account
- • Buyers who will actually use hourly Flexible billing and the $11 DigitalOcean Standard floor
Starting from $11.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Cloudways is better for
- ✓ Starting pricing
Ivanti Neurons for ITSM is better for
- ✓ Security & admin
Tie
- • Integrations
Choose Cloudways if: Teams that want managed hosting on a chosen cloud VM without buying a panel licence
Choose Ivanti Neurons for ITSM if: Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
Ivanti Neurons for ITSM
Enterprise ITSM (Ivanti Neurons / Service Manager) — contact sales. No public list. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
- • RFP buyers comparing Ivanti to ServiceNow and BMC Helix
- • Desks that will not self-serve a $19 Freshservice Starter
Starting from $95.00/user/mo
No free plan
Cloudways vs Ivanti Neurons for ITSM at a glance
Criterion-level leaders from verified research.
Scorecard preview
Criterion leaders based on verified research — open the Scorecard tab for evidence detail.
- Starting pricingCloudways
Cloudways
Ivanti Neurons for ITSM
- Free planDepends
Cloudways
Ivanti Neurons for ITSM
- User / licence minimumDepends
Cloudways
Ivanti Neurons for ITSM
- IntegrationsTie
Cloudways
Ivanti Neurons for ITSM
- Security & adminIvanti Neurons for ITSM
Cloudways
Ivanti Neurons for ITSM
Which It Development is better for you?
Quick picks based on fit — not a universal ranking.
- → Cloudways
Best for starting pricing
Cloudways publishes a lower researched starting floor ($11/mo vs $95/mo for Ivanti Neurons for ITSM). Confirm currency, renewals, and add-ons — not a total TCO winner.
- → Ivanti Neurons for ITSM
Best for security & admin
Ivanti Neurons for ITSM leads on security admin (7/10 vs 9/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
The biggest differences
Where the products diverge most clearly on verified criteria.
Starting pricing
Cloudways winsCloudways
Cloudways publishes a lower researched starting floor ($11/mo vs $95/mo for Ivanti Neurons for ITSM). Confirm currency, renewals, and add-ons — not a total TCO winner.
Ivanti Neurons for ITSM
Trails Cloudways on this criterion
Security & admin
Ivanti Neurons for ITSM winsCloudways
Trails Ivanti Neurons for ITSM on this criterion
Ivanti Neurons for ITSM
Ivanti Neurons for ITSM leads on security admin (7/10 vs 9/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Which should you choose?
Choose Cloudways if
- Teams that want managed hosting on a chosen cloud VM without buying a panel licence
- Agencies running WordPress plus other apps on one Cloudways account
- Buyers who will actually use hourly Flexible billing and the $11 DigitalOcean Standard floor
Choose Ivanti Neurons for ITSM if
- Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
- RFP buyers comparing Ivanti to ServiceNow and BMC Helix
- Desks that will not self-serve a $19 Freshservice Starter
Related comparisons
Alternatives to consider
WP Engine
Managed WordPress hosting — Essential Startup from $30/mo annual first-year; Core from $400/mo; Enterprise custom.
Plesk
Hosting control panel for web/server administration — Web Admin Edition from $16.99/mo on VPS licensing.
ServiceNow
Enterprise ITSM / Now Platform — contact sales. 2026 ITSM tiers Foundation / Advanced / Prime with bundled Now Assist; no public list price.
BMC Helix ITSM
Enterprise ITSM (Helix / Remedy lineage) — no BMC.com list; AppExchange signal ~$114.75/named user/mo. Always RFP. Does not outrank ServiceNow 8.7.
How we compare
A short look at the comparison process. Full methodology
1
Collect
Collect official product information, pricing, and product evidence.
2
Normalize
Map evidence to the same category evaluation criteria for both products.
3
Compare
Evaluate both products against identical criteria — ties and depends are allowed.
4
Explain
Show why each product wins, loses, or ties, with evidence behind the outcome.
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- Independent criterion outcomes
- No invented scores or prices
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