CallHippo vs KrispCall
Compare CallHippo and KrispCall on features, pricing, and buyer fit using the same researched criteria.
CallHippo
SMB cloud phone system with a $0 starter rung, Starter from $18/user/month annual (2-user minimum), call recording and IVR from Professional, plus a separate call-centre plan ladder.
Best for
- • US/Canada-heavy teams that want unlimited domestic calling
- • Teams that need WhatsApp Business API alongside calling
Starting from $18.00/user/mo
Free plan available
VS
Our verdict
Closest pair in the cluster. CallHippo wins on bundled domestic minutes, WhatsApp availability, routing depth on Ultimate and a free starting rung; KrispCall wins on absolute entry price and international number coverage. Both are SMB-shaped and neither replaces a contact centre.
CallHippo is better for
- ✓ WhatsApp Business
- ✓ CRM / CTI integrations
- ✓ Routing & IVR
- ✓ Analytics
Tie
- • Number / country coverage
- • Power dialer
Choose CallHippo if: US/Canada-heavy teams that want unlimited domestic calling
Choose KrispCall if: Teams needing numbers across many countries at the lowest seat price
KrispCall
Budget global cloud telephony with virtual numbers across 100+ countries and a unified callbox — Essential from $12/user/month annual (up to 5 users); calls and SMS are pay-as-you-go.
Best for
- • Teams needing numbers across many countries at the lowest seat price
- • Small sales teams that will buy Standard for the power dialer
Starting from $12.00/user/mo
No free plan
CallHippo vs KrispCall pricing
CallHippo: Basic $0 (6 months), Starter $18 (2-user minimum), Professional $30, Ultimate $42 per user/month annual, plus metered calling and a $10/user/month AI Copilot add-on. KrispCall: Essential $12 (≤5 users), Standard $32 (≤50 users) per user/month annual with pay-as-you-go minutes and SMS. Research 2026-08-17.
CallHippo
From $18.00/user/mo
KrispCall
From $12.00/user/mo
CallHippo
Starting from $18.00/user/mo
Free trial available
- Basic$0.00/user/mo
- $0/user/month — free for the first 6 months from signup, then an upgrade to Starter is required. Calling, voicemail, click-to-dial, SMS/MMS, WhatsApp Business API and desktop/mobile apps; you pay only for numbers and usage.
- free months from signup: 6
- pay only for numbers: true
- whatsapp business api: true
- Starter$18.00/user/mo
- $18/user/month billed annually with a 2-user minimum. 1,000 US/CA calling minutes, 100 SMS, forward-to-device, ring all devices, SMS templates, omnichannel inbox, basic report analytics, Zapier/Slack/webhooks.
- included calling minutes us ca: 1000
- included sms monthly: 100
- call log retention months: 1
- ProfessionalPopular$30.00/user/mo
- $30/user/month billed annually. Unlimited US/CA minutes, 500 SMS, call recording, multilingual IVR, cascading call distribution, reports/analytics, AI voicemail transcription, role-based access, HubSpot/Salesforce/Pipedrive/Zoho integrations.
- calling minutes us ca: unlimited
- included sms monthly: 500
- call log retention: lifetime
- Ultimate$42.00/user/mo
- $42/user/month billed annually. Adds smart DID routing, multilevel IVR, holiday routing, CRM-based VIP routing, SSO, custom integrations, dedicated account manager and 24×7 phone support.
- calling minutes us ca: unlimited
- included sms monthly: 1000
- EnterpriseCustom
- Quote-based with a 50-user minimum: unlimited calling to 48 countries, SLA, WhatsApp Business API, custom data storage/API usage, speech analytics or CallHippo AI included.
- minimum users: 50
- unlimited calling countries: 48
KrispCall
Starting from $12.00/user/mo
No free trial evidenced
- Essential$12.00/user/mo
- $12/user/month billed annually ($15 monthly) for teams up to 5 users. One local or mobile number per user, call recording, voicemail, IVR and the unified callbox; minutes and SMS billed pay-as-you-go.
- max users: 5
- included numbers per user: 1
- calling and sms: pay-as-you-go
- StandardPopular$32.00/user/mo
- $32/user/month billed annually ($40 monthly) for up to 50 users. Adds unlimited call recordings and storage, power dialer, call monitoring (listen/whisper/barge), multi-level IVR, advanced reporting and API/webhooks.
- max users: 50
- call recording storage: unlimited
- calling and sms: pay-as-you-go
- EnterpriseCustom
- Custom-priced: bundled calling and SMS rates, dedicated account manager, developer support, custom integrations and onboarding.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
CallHippo
$270.00/mo
KrispCall
$180.00/mo
+$90.00/mo — CallHippo costs more
Verified monthly unit prices · Aug 17, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
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