Azure DevOps vs Ivanti Neurons for ITSM
Compare Azure DevOps and Ivanti Neurons for ITSM on features, pricing, and buyer fit using the same researched criteria.
Azure DevOps
Azure Repos/Boards/Pipelines — first 5 Basic users free, then $6/user/mo; Basic + Test Plans $52/user/mo; Artifacts 2 GiB free.
Best for
- • Microsoft/Azure-native engineering orgs
- • Teams that want Boards + Repos + Pipelines without GitHub
- • QA groups that will actually buy Test Plans seats
Starting from $6.00/user/mo
Free plan available
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Azure DevOps is better for
- ✓ Starting pricing
- ✓ Free plan
- ✓ Integrations
Ivanti Neurons for ITSM is better for
- ✓ Security & admin
Choose Azure DevOps if: Microsoft/Azure-native engineering orgs
Choose Ivanti Neurons for ITSM if: Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
Ivanti Neurons for ITSM
Enterprise ITSM (Ivanti Neurons / Service Manager) — contact sales. No public list. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
- • RFP buyers comparing Ivanti to ServiceNow and BMC Helix
- • Desks that will not self-serve a $19 Freshservice Starter
Starting from $95.00/user/mo
No free plan
Comparison scorecard
Criterion-by-criterion results for Azure DevOps and Ivanti Neurons for ITSM. Numeric bars appear only when both products have approved scores.
- Azure DevOps
Starting pricing
Published floor price and what that floor actually includes.
Azure DevOps publishes a lower researched starting floor ($6/mo vs $95/mo for Ivanti Neurons for ITSM). Confirm currency, renewals, and add-ons — not a total TCO winner.
Azure DevOpsStrongerIvanti Neurons for ITSMWeaker - Azure DevOps
Free plan
Whether a usable free plan is published, and what it gates.
Azure DevOps researches a free plan; Ivanti Neurons for ITSM does not research a free plan.
Azure DevOpsStrongerIvanti Neurons for ITSMWeaker - Depends
User / licence minimum
Seat floors, per-employee minimums, and small-team pricing traps.
Check seat, agent, or licence minimums for Azure DevOps and Ivanti Neurons for ITSM on current vendor packaging.
Azure DevOpsDependsIvanti Neurons for ITSMDepends - Azure DevOps
Integrations
Important third-party integrations.
Azure DevOps leads on integrations (9/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Azure DevOps9/10Ivanti Neurons for ITSM8/10 - Ivanti Neurons for ITSM
Security & admin
Admin controls, access, compliance posture, and security packaging.
Ivanti Neurons for ITSM leads on security admin (8/10 vs 9/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Azure DevOpsWeakerIvanti Neurons for ITSMStronger
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