Aircall vs respond.io
Compare Aircall and respond.io on features, pricing, and buyer fit using the same researched criteria.
Aircall
Mid-market cloud phone and customer-conversation platform with deep CRM/helpdesk CTI, IVR, power dialer on Professional, and paid AI add-ons — 3-licence minimum.
Best for
- • Mid-market sales and support teams that need CRM/helpdesk CTI as a primary buying criterion
- • Teams running inbound queues and IVR alongside outbound calling in one phone system
- • Salesforce, HubSpot or Zendesk shops that want click-to-dial and bidirectional call logging out of the box
Starting from $30.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Aircall is better for
- ✓ Number / country coverage
- ✓ CRM / CTI integrations
respond.io is better for
- ✓ WhatsApp Business
- ✓ AI features
Tie
- • Power dialer
- • Routing & IVR
- • Analytics
Choose Aircall if: Mid-market sales and support teams that need CRM/helpdesk CTI as a primary buying criterion
Choose respond.io if: Support and growth teams that need WhatsApp plus other messaging channels in one inbox
respond.io
Omnichannel customer messaging platform (WhatsApp + other channels) with shared inbox and AI — Starter from $79/month annual-equivalent.
Best for
- • Support and growth teams that need WhatsApp plus other messaging channels in one inbox
- • Organisations running broadcasts and workflow automation across channels
- • Buyers who want AI Agents inside an omnichannel messaging platform
Starting from $79.00/user/mo
No free plan
Aircall vs respond.io pricing
Aircall researched starting price from $30/mo. respond.io researched starting price from $79/mo. Affiliate economics excluded.
Aircall
From $30.00/user/mo
respond.io
From $79.00/user/mo
Aircall
Starting from $30.00/user/mo
Free trial available
- Essentials$30.00/user/mo
- From ~$30/licence/month on annual billing (research floor; page renders prices client-side). 3-licence minimum, 250+ integrations, IVR, call recording, click-to-dial, SMS/MMS, unlimited simultaneous outbound calls.
- minimum licences: 3
- max teams: 3
- included numbers: 1
- ProfessionalPopular$50.00/user/mo
- From ~$50/licence/month on annual billing (research floor). Adds Salesforce CTI, advanced analytics and live monitoring, smart routing and queue callback, Power Dialer and Voicemail Drop, plus all AI Assist features.
- minimum licences: 3
- max teams: unlimited
- included numbers: 1
- CustomCustom
- Custom package with a 25-licence minimum: custom onboarding, API developer support, SLA, SSO, unlimited Analytics+ history.
- minimum licences: 25
respond.io
Starting from $79.00/user/mo
Free trial available
- Starter$79.00/mo
- $79/month on yearly billing ($948/yr). Team & custom inboxes, AI Prompt/Assist, basic reports — omnichannel messaging entry.
- GrowthPopular$159.00/mo
- $159/month yearly ($1,908/yr). Broadcasts, workflow automation, AI Agents, advanced reports, Zapier/Make and developer API.
- Advanced$279.00/mo
- $279/month yearly ($3,348/yr). Multiple workspaces, SSO, webhooks, custom channels and advanced security.
- EnterpriseCustom
- Custom packaging — unlimited users, higher workspace/API limits. Contact sales.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Aircall
$450.00/mo
respond.io
$1,185.00/mo
+$735.00/mo — respond.io costs more
Verified monthly unit prices · Aug 17, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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