Aircall vs Ooma
Compare Aircall and Ooma on features, pricing, and buyer fit using the same researched criteria.
Aircall
Mid-market cloud phone and customer-conversation platform with deep CRM/helpdesk CTI, IVR, power dialer on Professional, and paid AI add-ons — 3-licence minimum.
Best for
- • Mid-market sales and support teams that need CRM/helpdesk CTI as a primary buying criterion
- • Teams running inbound queues and IVR alongside outbound calling in one phone system
- • Salesforce, HubSpot or Zendesk shops that want click-to-dial and bidirectional call logging out of the box
Starting from $30.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between Aircall and Ooma. Choose Aircall when Mid-market sales and support teams that need CRM/helpdesk CTI as a primary buying criterion. Choose Ooma when Small businesses that want transparent monthly VoIP without annual contracts. Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.
Aircall is better for
- ✓ Power dialer
- ✓ WhatsApp Business
- ✓ CRM / CTI integrations
- ✓ Routing & IVR
Tie
- • Number / country coverage
Choose Aircall if: Mid-market sales and support teams that need CRM/helpdesk CTI as a primary buying criterion
Choose Ooma if: Small businesses that want transparent monthly VoIP without annual contracts
Ooma
SMB VoIP (Ooma Office) — Essentials from $19.95/user/mo monthly; Pro $24.95; Pro Plus $29.95 — no annual lock-in.
Best for
- • Small businesses that want transparent monthly VoIP without annual contracts
- • Teams under ~15 seats needing receptionist, ring groups and optional queues
- • Buyers who prefer published Office seat floors over quote-only UCaaS
Starting from $19.95/user/mo
No free plan
Aircall vs Ooma pricing
Aircall researched starting price from $30/mo. Ooma researched starting price from $19.95/mo. Affiliate economics excluded.
Aircall
From $30.00/user/mo
Ooma
From $19.95/user/mo
Aircall
Starting from $30.00/user/mo
Free trial available
- Essentials$30.00/user/mo
- From ~$30/licence/month on annual billing (research floor; page renders prices client-side). 3-licence minimum, 250+ integrations, IVR, call recording, click-to-dial, SMS/MMS, unlimited simultaneous outbound calls.
- minimum licences: 3
- max teams: 3
- included numbers: 1
- ProfessionalPopular$50.00/user/mo
- From ~$50/licence/month on annual billing (research floor). Adds Salesforce CTI, advanced analytics and live monitoring, smart routing and queue callback, Power Dialer and Voicemail Drop, plus all AI Assist features.
- minimum licences: 3
- max teams: unlimited
- included numbers: 1
- CustomCustom
- Custom package with a 25-licence minimum: custom onboarding, API developer support, SLA, SSO, unlimited Analytics+ history.
- minimum licences: 25
Ooma
Starting from $19.95/user/mo
Free trial available
- Essentials$19.95/user/mo
- $19.95/user/month. Extension + local number, unlimited US/CA/Mexico/PR calling, virtual receptionist, ring groups, mobile apps.
- ProPopular$24.95/user/mo
- $24.95/user/month. Adds Ooma Meetings (25), call recording, SMS (account-wide caps), voicemail transcription, enhanced blocking.
- Pro Plus$29.95/user/mo
- $29.95/user/month. Call queues, CRM integrations, hot desking, larger meetings (100), expanded receptionist.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Aircall
$450.00/mo
Ooma
$299.25/mo
+$150.75/mo — Aircall costs more
Verified monthly unit prices · Aug 17, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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