Tidio Review
CUSTOMER SERVICE SOFTWAREChoose Tidio when live chat and AI visitor deflection on your website is the primary job — not when you need enterprise ticketing or CRM pipeline management.
Starting price
$24.17/user/month
Free plan
Yes
Free trial
7 days
Best for
SMB ecommerce and SaaS sites needing plug-and-play live chat + Lyro AI
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SoftwareGlimpse review
7.3/10
Good
- ease of use9
- support job fit8
- workflow depth6
- omnichannel6
- self service7
- integrations7
Tidio plans & pricing
Verified 2026-08-18 from tidio.com/pricing (high confidence). Starter $24.17/mo annual (100 billable conversations); Growth from $49.17/mo annual. Freemium entry published. Conversation-cap pricing, not per-agent. Re-homed from CRM to CS. Affiliate aff-tidio. Affiliate economics excluded.
Starter
$24.17
per month, billed annually
- Everything in Free, plus:
- Small teams starting with core workflows
Growth
$49.17
per month, billed annually
- Everything in Starter, plus:
- Growing teams that need richer daily workflows
Estimate team cost
Rough monthly and annual cost for Tidio based on list pricing. Confirm rates on the vendor site before buying.
- Monthly
- $0.00
- Annual
- $0.00
Tidio pricing compared
| Metric | Tidio | HubSpot | Zendesk Sell | Pipedrive | Freshsales |
|---|---|---|---|---|---|
| Starting price | $24.17/user/month | $15.00/user/month | $19.00/user/month | $14.00/user/month | $9.00/user/month |
| Free plan | Yes | Yes | No | No | No |
| Free trial | Yes | Yes | Yes | Yes | Yes |