PagerDuty Review
IT & DEVELOPMENT SOFTWAREChoose PagerDuty when paging and incident response are the job — not when you need Datadog telemetry or ServiceNow ITSM.
Last updated 2026-08-18Independent editorial review
Starting price
$21.00/user/month
Free plan
Yes
Free trial
Yes
Best for
SRE/IT teams that need on-call schedules and paging
SoftwareGlimpse review
8/10
Good
- ease of use8
- it job fit9
- workflow depth8
- integrations9
- admin security8
- scalability9
PagerDuty plans & pricing
Verified 2026-08-18 from PagerDuty pricing corroboration aligned to pagerduty.com/pricing (high confidence). Free ≤5; Professional $21/$25; Business $41/$49 per responder. Add-ons (AIOps, Advance, status pages) extra. Affiliate economics excluded.
Most popular
Professional
$21.00
per user / mo, billed annually
- Everything in Free, plus:
- Teams that need deeper reporting and process controls
Business
$41.00
per user / mo, billed annually
- Everything in Professional, plus:
- Teams that need deeper reporting and process controls
Enterprise
Custom
Contact sales
- Everything in Business, plus:
- Organizations needing custom commercial terms
Estimate team cost
Rough monthly and annual cost for PagerDuty based on list pricing. Confirm rates on the vendor site before buying.
- Monthly
- $0.00
- Annual
- $0.00
PagerDuty pricing compared
| Metric | PagerDuty | incident.io | FireHydrant | Datadog | Grafana Cloud |
|---|---|---|---|---|---|
| Starting price | $21.00/user/month | $15.00/user/month | $25.00/user/month | $15.00/user/month | $19.00/user/month |
| Free plan | Yes | Yes | Yes | Yes | Yes |
| Free trial | Yes | No | Yes | Yes | No |