Rootly vs Decodo (Smartproxy)
Compare Rootly and Decodo (Smartproxy) on features, pricing, and buyer fit using the same researched criteria.

Rootly
Incident response — Incident Response Essentials $20/user/mo; On-Call Essentials $20/user; Enterprise custom. Does not outrank PagerDuty 8.0.
Best for
- • Slack-first teams buying incident command at a published $20/user floor
- • Buyers who will add On-Call Essentials only if they need paging
- • Comparisons versus FireHydrant Pro $25 and incident.io Team $15
Starting from $20.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Rootly is better for
- ✓ Integrations
- ✓ Security & admin
Decodo (Smartproxy) is better for
- ✓ Starting pricing
Choose Rootly if: Slack-first teams buying incident command at a published $20/user floor
Choose Decodo (Smartproxy) if: Teams that knew Smartproxy and need the Decodo-branded same network

Decodo (Smartproxy)
Decodo (formerly Smartproxy) residential proxies — 3GB $11.25/mo ($3.75/GB); PAYG $4/GB; advertised $2/GB at 1000GB. 3-day trial. Slug remains smartproxy.
Best for
- • Teams that knew Smartproxy and need the Decodo-branded same network
- • Buyers who want a published $11.25 residential starter versus Bright Data commits
- • Projects that will validate a 3-day trial before GB scale
Starting from $11.25/user/mo
No free plan
Pros & cons
A balanced look at where each product shines — and where it falls short.
Rootly
Strengths in greenPros
- Stronger on integrations
- Stronger on security & admin
Cons
- Trails on starting pricing
Best for
Slack-first teams buying incident command at a published $20/user floor
Decodo (Smartproxy)
Trade-offs in redPros
- Stronger on starting pricing
Cons
- Trails on integrations
- Trails on security & admin
Best for
Teams that knew Smartproxy and need the Decodo-branded same network
Choose if…
Choose Rootly if
- Slack-first teams buying incident command at a published $20/user floor
- Buyers who will add On-Call Essentials only if they need paging
- Comparisons versus FireHydrant Pro $25 and incident.io Team $15
Choose Decodo (Smartproxy) if
- Teams that knew Smartproxy and need the Decodo-branded same network
- Buyers who want a published $11.25 residential starter versus Bright Data commits
- Projects that will validate a 3-day trial before GB scale
Still unsure which fits?
Answer a few buyer questions and get a shortlist matched to your priorities.
Find My CRMSome visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.