Rootly vs Decodo (Smartproxy)
Compare Rootly and Decodo (Smartproxy) on features, pricing, and buyer fit using the same researched criteria.
Rootly
Incident response — Incident Response Essentials $20/user/mo; On-Call Essentials $20/user; Enterprise custom. Does not outrank PagerDuty 8.0.
Best for
- • Slack-first teams buying incident command at a published $20/user floor
- • Buyers who will add On-Call Essentials only if they need paging
- • Comparisons versus FireHydrant Pro $25 and incident.io Team $15
Starting from $20.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Rootly is better for
- ✓ Integrations
- ✓ Security & admin
Decodo (Smartproxy) is better for
- ✓ Starting pricing
Choose Rootly if: Slack-first teams buying incident command at a published $20/user floor
Choose Decodo (Smartproxy) if: Teams that knew Smartproxy and need the Decodo-branded same network
Decodo (Smartproxy)
Decodo (formerly Smartproxy) residential proxies — 3GB $11.25/mo ($3.75/GB); PAYG $4/GB; advertised $2/GB at 1000GB. 3-day trial. Slug remains smartproxy.
Best for
- • Teams that knew Smartproxy and need the Decodo-branded same network
- • Buyers who want a published $11.25 residential starter versus Bright Data commits
- • Projects that will validate a 3-day trial before GB scale
Starting from $11.25/user/mo
No free plan
Feature comparison
Grouped feature support from verified product research for Rootly and Decodo (Smartproxy).
Capabilities
| Feature | Rootly | Decodo (Smartproxy) | Winner |
|---|---|---|---|
| Incident management | Strong | Limited | Rootly |
| Change & problem management | Moderate | Limited | Rootly |
| Service catalog | Limited | Limited | Tie |
| Infrastructure monitoring | Moderate | Limited | Rootly |
| APM & distributed tracing | Limited | Limited | Tie |
| Log management | Limited | Limited | Tie |
| Source control & repos | Limited | Limited | Tie |
| CI/CD & automation | Moderate | Moderate | Tie |
| Hosting control panel | Limited | Limited | Tie |
| Managed hosting platform | Limited | Limited | Tie |
| Proxy / web data network | Limited | Strong | Decodo (Smartproxy) |
| ITSM AI assistance | Moderate | Limited | Rootly |
| Developer AI assistance | Moderate | Moderate | Tie |
| On-call & paging | Moderate | Limited | Rootly |
| Enterprise security & SSO | Moderate | Moderate | Tie |
| Analytics & reporting | Strong | Strong | Tie |
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