RingCentral vs Cisco Webex
Compare RingCentral and Cisco Webex on features, pricing, and buyer fit using the same researched criteria.
RingCentral
Enterprise-grade UCaaS / cloud phone platform (RingEX) with deep call routing, video, team messaging and contact-centre options — Core from ~$20/user/month annual.
Best for
- • UCaaS-first mid-market and enterprise shortlists
- • Buyers who need top-tier IVR/queues and RingCX path
Starting from $20.00/user/mo
No free plan
VS
Our verdict
RingCentral wins on UCaaS-first routing depth and overall phone-cluster score (8.8 vs 8.0); Webex wins for Cisco-ecosystem hybrid-work UC with meetings gravity and Calling. Choose by ecosystem and whether phone or meetings is the primary standard.
RingCentral is better for
- ✓ WhatsApp Business
- ✓ Routing & IVR
- ✓ Analytics
Tie
- • Number / country coverage
- • Power dialer
- • CRM / CTI integrations
Choose RingCentral if: UCaaS-first mid-market and enterprise shortlists
Choose Cisco Webex if: Cisco EA customers standardising on Webex App + Calling
Cisco Webex
Enterprise UC suite (meetings, messaging, Webex Calling) — Meet/Suite published floors; Calling and Contact Center often quote-layered.
Best for
- • Cisco EA customers standardising on Webex App + Calling
- • Hybrid-work orgs prioritising meetings + devices with Calling
Starting from $14.50/user/mo
Free plan available
RingCentral vs Cisco Webex pricing
RingCentral RingEX ~$20/$25/$35 annual (medium). Webex Meet/Suite research floors medium; Enterprise/CC custom. Research 2026-08-17.
RingCentral
From $20.00/user/mo
Cisco Webex
From $14.50/user/mo
RingCentral
Starting from $20.00/user/mo
Free trial available
- RingEX Core$20.00/user/mo
- From ~$20/user/month on annual billing (medium-confidence research floor; page often quote/selector gated). Cloud phone, team messaging, video meetings, SMS and core call routing.
- RingEX AdvancedPopular$25.00/user/mo
- From ~$25/user/month annual (medium confidence). Adds call recording, deeper analytics and stronger CRM/CTI relative to Core.
- RingEX Ultra$35.00/user/mo
- From ~$35/user/month annual (medium confidence). Top RingEX tier for larger UCaaS deployments before moving to RingCX contact centre.
- RingCXCustom
- Separate contact-centre ladder from ~$65+/agent — not scored as the RingEX Core phone floor. Quote-based packaging common.
- Customer Engagement BundleCustom
- Contact sales for bundled customer-engagement packaging beyond published RingEX seat floors.
Cisco Webex
Starting from $14.50/user/mo
Free trial available
- Webex Free$0.00/user/mo
- Free forever meetings (40 min / 100 attendees), unlimited messaging, whiteboards, local recording — confirmed on webex.com/pricing 2026-08-17.
- Webex Meet$14.50/user/mo
- From ~$14.50/user/month research floor (medium) — unlimited meetings with AI assistant packaging; meetings-first SKU without full Calling bundle.
- Webex SuitePopular$22.50/user/mo
- From ~$22.50/user/month research floor (medium). Meetings + messaging + cloud calling bundle — primary UC scoring surface for business-phone peers.
- Webex EnterpriseCustom
- Up to 1,000 attendees, unlimited cloud recording, FedRAMP paths, Events — custom / EA negotiated.
- Webex Contact CenterCustom
- Separate CCaaS ladder commonly cited ~$110–$235/agent/month — quote-based; not used as the Suite scored floor.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
RingCentral
$300.00/mo
Cisco Webex
$217.50/mo
+$82.50/mo — RingCentral costs more
Verified monthly unit prices · Aug 17, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
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