incident.io vs Decodo (Smartproxy)
Compare incident.io and Decodo (Smartproxy) on features, pricing, and buyer fit using the same researched criteria.
incident.io
Incident response — Basic Free; Team $15/user/mo annual ($19 monthly); Pro $25/user; on-call add-on +$10–$20/user. Does not outrank PagerDuty 8.0.
Best for
- • Teams that want incident command in Slack more than a paging-first ops cloud
- • Buyers who will add on-call only if needed
- • Product-led incident response versus PagerDuty Professional seats
Starting from $15.00/user/mo
Free plan available
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
incident.io is better for
- ✓ Free plan
- ✓ Integrations
- ✓ Security & admin
Decodo (Smartproxy) is better for
- ✓ Starting pricing
Choose incident.io if: Teams that want incident command in Slack more than a paging-first ops cloud
Choose Decodo (Smartproxy) if: Teams that knew Smartproxy and need the Decodo-branded same network
Decodo (Smartproxy)
Decodo (formerly Smartproxy) residential proxies — 3GB $11.25/mo ($3.75/GB); PAYG $4/GB; advertised $2/GB at 1000GB. 3-day trial. Slug remains smartproxy.
Best for
- • Teams that knew Smartproxy and need the Decodo-branded same network
- • Buyers who want a published $11.25 residential starter versus Bright Data commits
- • Projects that will validate a 3-day trial before GB scale
Starting from $11.25/user/mo
No free plan
incident.io vs Decodo (Smartproxy) pricing
incident.io researched starting price from $15/mo; a free plan is researched. Decodo (Smartproxy) researched starting price from $11.25/mo. Affiliate economics excluded.
incident.io
From $15.00/user/mo
Decodo (Smartproxy)
From $11.25/user/mo
incident.io
Starting from $15.00/user/mo
No free trial evidenced
- Basic$0.00/user/mo
- Free Basic — core incident response for small teams.
- TeamPopular$15.00/user/mo
- $15/user/mo billed annually ($19 monthly) — incident response team floor. On-call is a separate add-on.
- Pro$25.00/user/mo
- $25/user/mo — higher incident-response depth. Confirm live interval.
- EnterpriseCustom
- Custom governance, scale, and support — contact sales.
Decodo (Smartproxy)
Starting from $11.25/user/mo
Free trial available
- Residential 3GBPopular$11.25/mo
- $11.25/mo for 3GB residential ($3.75/GB) — published self-serve floor. 3-day trial.
- PAYG residentialCustom
- Pay-as-you-go residential at $4/GB on published pricing.
- Residential 1000GBCustom
- Advertised volume floor $2/GB at 1000GB — confirm live pack math; not the $11.25 starter.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
incident.io
$225.00/mo
Decodo (Smartproxy)
$168.75/mo
+$56.25/mo — incident.io costs more
Verified monthly unit prices · Aug 18, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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