Heroku vs incident.io
Compare Heroku and incident.io on features, pricing, and buyer fit using the same researched criteria.
Heroku
Cloud PaaS / Cedar dynos — Eco $5 (sleeps); Basic $7 always-on (research floor); Standard-1X $25; Standard-2X $50; Performance-M $250+. No forever-free dyno. Does not outrank Render 7.9.
Best for
- • Teams that want Salesforce-backed Cedar dynos with a published Basic $7 always-on floor
- • Buyers comparing Heroku Basic to Railway Hobby/Pro and Render Pro $25
- • Orgs that will not treat Eco sleep dynos as production always-on TCO
Starting from $7.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Heroku is better for
- ✓ Starting pricing
- ✓ Security & admin
incident.io is better for
- ✓ Free plan
Tie
- • Integrations
Choose Heroku if: Teams that want Salesforce-backed Cedar dynos with a published Basic $7 always-on floor
Choose incident.io if: Teams that want incident command in Slack more than a paging-first ops cloud
incident.io
Incident response — Basic Free; Team $15/user/mo annual ($19 monthly); Pro $25/user; on-call add-on +$10–$20/user. Does not outrank PagerDuty 8.0.
Best for
- • Teams that want incident command in Slack more than a paging-first ops cloud
- • Buyers who will add on-call only if needed
- • Product-led incident response versus PagerDuty Professional seats
Starting from $15.00/user/mo
Free plan available
Heroku vs incident.io pricing
Heroku researched starting price from $7/mo. incident.io researched starting price from $15/mo; a free plan is researched. Affiliate economics excluded.
Heroku
From $7.00/user/mo
incident.io
From $15.00/user/mo
Heroku
Starting from $7.00/user/mo
No free trial evidenced
- Eco$5.00/mo
- $5/mo Eco dyno — sleeps after 30 min inactivity; personal only. Not the always-on research floor.
- BasicPopular$7.00/mo
- $7/mo Basic always-on dyno — published always-on research floor on heroku.com/pricing.
- Standard-1X$25.00/mo
- $25/mo Standard-1X Cedar dyno.
- Standard-2X$50.00/mo
- $50/mo Standard-2X Cedar dyno.
- Performance-M$250.00/mo
- $250/mo Performance-M Cedar dyno — higher performance ladder.
incident.io
Starting from $15.00/user/mo
No free trial evidenced
- Basic$0.00/user/mo
- Free Basic — core incident response for small teams.
- TeamPopular$15.00/user/mo
- $15/user/mo billed annually ($19 monthly) — incident response team floor. On-call is a separate add-on.
- Pro$25.00/user/mo
- $25/user/mo — higher incident-response depth. Confirm live interval.
- EnterpriseCustom
- Custom governance, scale, and support — contact sales.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Heroku
$105.00/mo
incident.io
$225.00/mo
+$120.00/mo — incident.io costs more
Verified monthly unit prices · Aug 18, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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