Gusto vs When I Work
Compare Gusto and When I Work on features, pricing, and buyer fit using the same researched criteria.
Gusto
US SMB payroll + benefits + light HR — Simple from $49/mo + $6/person; Plus $80 + $12; Premium $180 + $22.
Best for
- • US small businesses running payroll (and benefits) for the first time
- • Teams that want published month-to-month pricing instead of HCM quotes
- • Single-state companies that can start on Simple and upgrade for multi-state
Starting from $49.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
When I Work is better for
- ✓ Starting pricing
- ✓ Integrations
Choose Gusto if: US small businesses running payroll (and benefits) for the first time
Choose When I Work if: Hourly teams that mainly need scheduling and messaging at a low per-user price
When I Work
Per-user hourly scheduling — Essentials from $2.50/user/mo; Pro $5; Premium $8; 14-day trial. Time & attendance is a paid toggle.
Best for
- • Hourly teams that mainly need scheduling and messaging at a low per-user price
- • Operators who will trial 14 days before buying Deputy or Homebase hubs
- • Multi-location teams that stay on Essentials+ for templates and OpenShifts
Starting from $2.50/user/mo
No free plan
Pros & cons
A balanced look at where each product shines — and where it falls short.
Gusto
Strengths in greenCons
- Trails on starting pricing
- Trails on integrations
Best for
US small businesses running payroll (and benefits) for the first time
When I Work
Trade-offs in redPros
- Stronger on starting pricing
- Stronger on integrations
Best for
Hourly teams that mainly need scheduling and messaging at a low per-user price
Choose if…
Choose Gusto if
- US small businesses running payroll (and benefits) for the first time
- Teams that want published month-to-month pricing instead of HCM quotes
- Single-state companies that can start on Simple and upgrade for multi-state
Choose When I Work if
- Hourly teams that mainly need scheduling and messaging at a low per-user price
- Operators who will trial 14 days before buying Deputy or Homebase hubs
- Multi-location teams that stay on Essentials+ for templates and OpenShifts
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