Grafana Cloud vs TOPdesk
Compare Grafana Cloud and TOPdesk on features, pricing, and buyer fit using the same researched criteria.
Grafana Cloud
Managed Grafana observability — Free 10k series / 50 GB logs; Pro from $19/mo platform fee + usage ($6.50/1k series, $8/user).
Best for
- • Teams already fluent in Grafana/Prometheus
- • Startups that fit in the Free telemetry caps
- • Platform teams that want Mimir/Loki without operating it
Starting from $19.00/user/mo
Free plan available
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Grafana Cloud is better for
- ✓ Starting pricing
- ✓ Free plan
TOPdesk is better for
- ✓ Security & admin
Tie
- • Integrations
Choose Grafana Cloud if: Teams already fluent in Grafana/Prometheus
Choose TOPdesk if: IT teams that want a published GBP agent ITSM SKU rather than a ServiceNow RFP
TOPdesk
ITSM / service management — Essential £51/agent/mo; Engaged £72; Excellent £101 (GBP). Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • IT teams that want a published GBP agent ITSM SKU rather than a ServiceNow RFP
- • European desks comparing TOPdesk Essential £51 to HaloITSM’s UK calculator
- • Buyers who will model GBP vs Freshservice’s USD $19 Starter before ranking
Starting from $51.00/user/mo
No free plan
Grafana Cloud vs TOPdesk pricing
Grafana Cloud researched starting price from $19/mo; a free plan is researched. TOPdesk researched starting price from $51/mo. Affiliate economics excluded.
Grafana Cloud
From $19.00/user/mo
TOPdesk
From $51.00/user/mo
Grafana Cloud
Starting from $19.00/user/mo
No free trial evidenced
- Free$0.00/user/mo
- 10k series, 50 GB logs/traces/profiles, 3 users, 14-day retention.
- Pro (platform fee)Popular$19.00/mo
- $19/mo platform fee plus usage above Free allowances.
- EnterpriseCustom
- Spend commit, SSO/audit, premium support — contact Grafana Labs.
TOPdesk
Starting from $51.00/user/mo
No free trial evidenced
- EssentialPopular$51.00/user/mo
- £51/agent/mo Essential — GBP first-party floor, not a USD list. No published free plan or self-serve trial.
- Engaged$72.00/user/mo
- £72/agent/mo Engaged (GBP) on the first-party TOPdesk card.
- Excellent$101.00/user/mo
- £101/agent/mo Excellent (GBP) — highest published TOPdesk agent pack.
- Talk to TOPdeskCustom
- Implementation and packaging via TOPdesk — contact, not a self-serve trial tile.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Grafana Cloud
$285.00/mo
TOPdesk
$765.00/mo
+$480.00/mo — TOPdesk costs more
Verified monthly unit prices · Aug 18, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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