Grafana Cloud vs Ivanti Neurons for ITSM
Compare Grafana Cloud and Ivanti Neurons for ITSM on features, pricing, and buyer fit using the same researched criteria.
Grafana Cloud
Managed Grafana observability — Free 10k series / 50 GB logs; Pro from $19/mo platform fee + usage ($6.50/1k series, $8/user).
Best for
- • Teams already fluent in Grafana/Prometheus
- • Startups that fit in the Free telemetry caps
- • Platform teams that want Mimir/Loki without operating it
Starting from $19.00/user/mo
Free plan available
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Grafana Cloud is better for
- ✓ Starting pricing
- ✓ Free plan
Ivanti Neurons for ITSM is better for
- ✓ Security & admin
Tie
- • Integrations
Choose Grafana Cloud if: Teams already fluent in Grafana/Prometheus
Choose Ivanti Neurons for ITSM if: Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
Ivanti Neurons for ITSM
Enterprise ITSM (Ivanti Neurons / Service Manager) — contact sales. No public list. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
- • RFP buyers comparing Ivanti to ServiceNow and BMC Helix
- • Desks that will not self-serve a $19 Freshservice Starter
Starting from $95.00/user/mo
No free plan
Grafana Cloud vs Ivanti Neurons for ITSM pricing
Grafana Cloud researched starting price from $19/mo; a free plan is researched. Ivanti Neurons for ITSM researched starting price from $95/mo. Affiliate economics excluded.
Grafana Cloud
From $19.00/user/mo
Ivanti Neurons for ITSM
From $95.00/user/mo
Grafana Cloud
Starting from $19.00/user/mo
No free trial evidenced
- Free$0.00/user/mo
- 10k series, 50 GB logs/traces/profiles, 3 users, 14-day retention.
- Pro (platform fee)Popular$19.00/mo
- $19/mo platform fee plus usage above Free allowances.
- EnterpriseCustom
- Spend commit, SSO/audit, premium support — contact Grafana Labs.
Ivanti Neurons for ITSM
Starting from $95.00/user/mo
No free trial evidenced
- Ivanti Neurons for ITSMPopularCustom
- ITSM / Service Manager on Neurons — custom quote. No published agent tile.
- Enterprise RFPCustom
- Named-agent, module, and endpoint-adjacent packaging via RFP — not a self-serve SKU.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Grafana Cloud
$285.00/mo
Ivanti Neurons for ITSM
$1,425.00/mo
+$1,140.00/mo — Ivanti Neurons for ITSM costs more
Verified monthly unit prices · Aug 18, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.