Freshcaller vs SaneBox
Compare Freshcaller and SaneBox on features, pricing, and buyer fit using the same researched criteria.
Freshcaller
Freshworks cloud PBX for inbound voice support: a $0 agent plan plus pay-per-minute, Growth from $15/agent/month annual with 2,000 included incoming minutes, and routing automation higher up.
Best for
- • Support teams already standardising on Freshworks (Freshdesk / Freshsales)
- • Teams that want to start voice support free and pay only for minutes
- • Inbound-heavy operations that need wait queues, transfers and SLA monitoring
Starting from $15.00/user/mo
Free plan available
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Freshcaller is better for
- ✓ Number / country coverage
- ✓ Power dialer
- ✓ CRM / CTI integrations
- ✓ Routing & IVR
SaneBox is better for
- ✓ AI features
Tie
- • WhatsApp Business
Choose Freshcaller if: Support teams already standardising on Freshworks (Freshdesk / Freshsales)
Choose SaneBox if: Individuals and small teams drowning in inbound email who want automatic triage
SaneBox
Per-person email triage that filters existing mailboxes into SaneLater/SaneBlackHole folders — Snack, Lunch and Dinner tiers with 1, 2 and 4 mailbox caps; adjacent to business communications.
Best for
- • Individuals and small teams drowning in inbound email who want automatic triage
- • Professionals tracking outstanding replies with SaneReminders (Lunch and above)
- • People managing multiple mailboxes who want one triage layer across them (Dinner)
Starting from $4.92/user/mo
No free plan
Freshcaller vs SaneBox pricing
Freshcaller researched starting price from $15/mo; a free plan is researched. SaneBox researched starting price from $4.92/mo. Affiliate economics excluded.
Freshcaller
From $15.00/user/mo
SaneBox
From $4.92/user/mo
Freshcaller
Starting from $15.00/user/mo
Free trial available
- Free$0.00/user/mo
- $0/agent/month plus pay-per-minute call charges. Inbound caller ID, desktop notifications, call notes, custom greetings, call metrics and conversion properties.
- agent price monthly: 0
- pay per minute: true
- GrowthPopular$15.00/user/mo
- $15/agent/month billed annually plus per-minute charges. 2,000 included incoming minutes/month, number porting, wait queues, voicemail, warm/cold transfer, call recording; $2 day passes.
- included incoming minutes monthly: 2000
- day pass price: 2
- Pro$39.00/user/mo
- $39/agent/month billed annually. 3,000 included incoming minutes/month, holiday routing, call-centre agent statuses, routing automation, call conferencing, smart escalations; $7 day passes.
- included incoming minutes monthly: 3000
- day pass price: 7
- Enterprise$69.00/user/mo
- $69/agent/month billed annually. 5,000 included incoming minutes/month, speech-enabled IVR, abandoned-call metrics, service-level monitoring; $12 day passes.
- included incoming minutes monthly: 5000
- day pass price: 12
SaneBox
Starting from $4.92/user/mo
Free trial available
- Snack$4.92/mo
- About $4.92/month billed annually ($59/year; $7 month-to-month). One email account with core folders such as SaneLater and SaneBlackHole.
- email accounts: 1
- annual price: 59
- monthly price: 7
- LunchPopular$8.25/mo
- About $8.25/month billed annually ($99/year; $12 month-to-month). Two email accounts, more SaneFolders and SaneReminders follow-up tracking.
- email accounts: 2
- annual price: 99
- monthly price: 12
- Dinner$24.92/mo
- About $24.92/month billed annually ($299/year; $36 month-to-month). Four email accounts and every SaneBox feature, including SaneAttachments and the full folder set.
- email accounts: 4
- annual price: 299
- monthly price: 36
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Freshcaller
$225.00/mo
SaneBox
$73.80/mo
+$151.20/mo — Freshcaller costs more
Verified monthly unit prices · Aug 17, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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