Fastmail vs Genesys
Compare Fastmail and Genesys on features, pricing, and buyer fit using the same researched criteria.
Fastmail
Privacy-focused business email, calendar and contacts with custom domains and shared addresses — Business Basic from $3/user/month annual; adjacent to business communications, not a phone system.
Best for
- • Small teams that want private, independent business email on their own domain
- • Owner-operators who need shared support@ addresses and shared calendars cheaply
- • Buyers who need an email retention archive for legal compliance (Professional)
Starting from $3.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Genesys is better for
- ✓ Number / country coverage
- ✓ Power dialer
- ✓ WhatsApp Business
- ✓ CRM / CTI integrations
Choose Fastmail if: Small teams that want private, independent business email on their own domain
Choose Genesys if: Enterprise contact centres that need omnichannel + WEM + journey orchestration
Genesys
Enterprise CCaaS (Genesys Cloud CX) — CX 1 from $75/user/mo annual; CX 2 $115; CX 3 $155; CX 4 $240.
Best for
- • Enterprise contact centres that need omnichannel + WEM + journey orchestration
- • Regulated industries standardising on Genesys Cloud CX
- • Buyers comparing CCaaS platforms (not UCaaS phone seats)
Starting from $75.00/user/mo
No free plan
Fastmail vs Genesys pricing
Fastmail researched starting price from $3/mo. Genesys researched starting price from $75/mo. Affiliate economics excluded.
Fastmail
From $3.00/user/mo
Genesys
From $75.00/user/mo
Fastmail
Starting from $3.00/user/mo
Free trial available
- Business Basic$3.00/user/mo
- $3/user/month billed annually ($4 monthly; $36 for 12 months). 5 GB for mail, calendar and contacts plus 1 GB file storage, custom business addresses on your domain, 24/7 human support.
- mail storage gb: 5
- file storage gb: 1
- Business StandardPopular$5.00/user/mo
- $5/user/month billed annually ($6 monthly; $60 for 12 months). 50 GB mail plus 10 GB files, shared email addresses like support@, layered shared calendars, shared company address book, offline support, scheduled send and snooze.
- mail storage gb: 50
- file storage gb: 10
- Business Professional$9.00/user/mo
- $9/user/month billed annually ($10 monthly; $108 for 12 months). 100 GB mail plus 50 GB files and an email retention archive for legal compliance.
- mail storage gb: 100
- file storage gb: 50
- Individual$5.00/mo
- $5/month billed annually ($6 monthly; $60 for 12 months) for a single mailbox with premium email, calendar and contacts.
- mail storage gb: 50
- file storage gb: 10
Genesys
Starting from $75.00/user/mo
No free trial evidenced
- Genesys Cloud CX 1$75.00/user/mo
- $75/user/month annual — voice contact center: IVR, ACD, outbound campaigns, recording, native AI capabilities with token allotments.
- Genesys Cloud CX 2Popular$115.00/user/mo
- $115/user/month annual — adds digital channels and omnichannel routing for full voice+digital CCaaS.
- Genesys Cloud CX 3$155.00/user/mo
- $155/user/month annual — adds workforce engagement management (WFM/QM/coaching) on top of CX 2.
- Genesys Cloud CX 4$240.00/user/mo
- $240/user/month annual — maximises AI experience tokens, journey management and advanced orchestration.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Fastmail
$45.00/mo
Genesys
$1,125.00/mo
+$1,080.00/mo — Genesys costs more
Verified monthly unit prices · Aug 17, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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