Elastic Observability vs SolarWinds Incident Response
Compare Elastic Observability and SolarWinds Incident Response on features, pricing, and buyer fit using the same researched criteria.

Elastic Observability
Observability on Elastic Cloud — Hosted Standard from $99/mo (120 GB / 2 zones); Serverless Observability usage from ~$0.07–$0.09/GB ingest; self-managed OSS path.
Best for
- • Teams already on Elasticsearch who want Observability as the Cloud solution
- • Buyers comparing Grafana Cloud OSS-aligned stacks to Elastic Cloud
- • Orgs that will actually size the $99 hosted config versus serverless ingest
Starting from $99.00/user/mo
Free plan available
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Elastic Observability is better for
- ✓ Free plan
- ✓ Security & admin
SolarWinds Incident Response is better for
- ✓ Starting pricing
Tie
- • Integrations
Choose Elastic Observability if: Teams already on Elasticsearch who want Observability as the Cloud solution
Choose SolarWinds Incident Response if: Teams that want on-call + incident response with a published Pro $15 annual floor

SolarWinds Incident Response
SolarWinds Incident Response (formerly Squadcast) — Pro $15/user/mo annual; Premium $24/user/mo annual; Enterprise contact; 14-day trial. Slug remains squadcast. Does not outrank PagerDuty 8.0.
Best for
- • Teams that want on-call + incident response with a published Pro $15 annual floor
- • Buyers comparing SolarWinds Incident Response (Squadcast) to incident.io, FireHydrant, and Rootly
- • Orgs that will spend the 14-day trial before committing
Starting from $15.00/user/mo
No free plan
Comparison scorecard
Criterion-by-criterion results for Elastic Observability and SolarWinds Incident Response. Numeric bars appear only when both products have approved scores.
- SolarWinds Incident Response
Starting pricing
Published floor price and what that floor actually includes.
SolarWinds Incident Response publishes a lower researched starting floor ($15/mo vs $99/mo for Elastic Observability). Confirm currency, renewals, and add-ons — not a total TCO winner.
Elastic ObservabilityWeakerSolarWinds Incident ResponseStronger - Elastic Observability
Free plan
Whether a usable free plan is published, and what it gates.
Elastic Observability researches a free plan; SolarWinds Incident Response does not research a free plan.
Elastic ObservabilityStrongerSolarWinds Incident ResponseWeaker - Depends
User / licence minimum
Seat floors, per-employee minimums, and small-team pricing traps.
Check seat, agent, or licence minimums for Elastic Observability and SolarWinds Incident Response on current vendor packaging.
Elastic ObservabilityDependsSolarWinds Incident ResponseDepends - Tie
Integrations
Important third-party integrations.
Elastic Observability and SolarWinds Incident Response are close on integrations (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Elastic Observability8/10SolarWinds Incident Response8/10 - Elastic Observability
Security & admin
Admin controls, access, compliance posture, and security packaging.
Elastic Observability leads on security admin (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Elastic ObservabilityStrongerSolarWinds Incident ResponseWeaker
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