Datadog vs HaloITSM
Compare Datadog and HaloITSM on features, pricing, and buyer fit using the same researched criteria.
Datadog
Observability suite — infrastructure, APM, logs, and security signals with consumption/host pricing; Infrastructure Pro from $15/host/mo annual.
Best for
- • SRE/platform teams needing unified infra + APM + logs
- • Cloud-native orgs with AWS/Azure/GCP estates
- • Teams that can model multi-module observability TCO upfront
Starting from $15.00/user/mo
Free plan available
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Datadog is better for
- ✓ Starting pricing
- ✓ Free plan
- ✓ Integrations
- ✓ Security & admin
Choose Datadog if: SRE/platform teams needing unified infra + APM + logs
Choose HaloITSM if: IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
HaloITSM
All-in-one ITSM — first-party UK calculator ~£66/agent/mo annual; onboarding packages extra. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
- • UK/GBP buyers who will model £66 annual plus onboarding
- • Desks comparing HaloITSM to SysAid quotes and ManageEngine $13 Standard
Starting from $66.00/user/mo
No free plan
Datadog vs HaloITSM pricing
Datadog researched starting price from $15/mo; a free plan is researched. HaloITSM researched starting price from $66/mo. Affiliate economics excluded.
Datadog
From $15.00/user/mo
HaloITSM
From $66.00/user/mo
Datadog
Starting from $15.00/user/mo
Free trial available
- Free$0.00/user/mo
- Free tier with limited hosts/metrics — evaluation floor only.
- max hosts: 5
- Infrastructure ProPopularSee details
- $15/host/month billed annually — common infrastructure monitoring entry floor.
- Enterprise / CustomCustom
- Enterprise bundles, volume discounts, and multi-year commits — contact sales.
HaloITSM
Starting from $66.00/user/mo
No free trial evidenced
- All-in-one (per agent)Popular$66.00/user/mo
- ~£66/agent/mo billed annually on the first-party UK calculator — GBP, not USD. Onboarding packages are extra.
- Onboarding packagesCustom
- Implementation / onboarding packages sold separately — not included in the £66 agent floor.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Datadog
$225.00/mo
HaloITSM
$990.00/mo
+$765.00/mo — HaloITSM costs more
Verified monthly unit prices · Aug 18, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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