Cloudways vs TOPdesk
Compare Cloudways and TOPdesk on features, pricing, and buyer fit using the same researched criteria.
Cloudways
Managed cloud hosting — Flexible from $11/mo DigitalOcean Standard; Autonomous WordPress autoscaling separate line.
Best for
- • Teams that want managed hosting on a chosen cloud VM without buying a panel licence
- • Agencies running WordPress plus other apps on one Cloudways account
- • Buyers who will actually use hourly Flexible billing and the $11 DigitalOcean Standard floor
Starting from $11.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Cloudways is better for
- ✓ Starting pricing
TOPdesk is better for
- ✓ Security & admin
Tie
- • Integrations
Choose Cloudways if: Teams that want managed hosting on a chosen cloud VM without buying a panel licence
Choose TOPdesk if: IT teams that want a published GBP agent ITSM SKU rather than a ServiceNow RFP
TOPdesk
ITSM / service management — Essential £51/agent/mo; Engaged £72; Excellent £101 (GBP). Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • IT teams that want a published GBP agent ITSM SKU rather than a ServiceNow RFP
- • European desks comparing TOPdesk Essential £51 to HaloITSM’s UK calculator
- • Buyers who will model GBP vs Freshservice’s USD $19 Starter before ranking
Starting from $51.00/user/mo
No free plan
Cloudways vs TOPdesk pricing
Cloudways researched starting price from $11/mo. TOPdesk researched starting price from $51/mo. Affiliate economics excluded.
Cloudways
From $11.00/user/mo
TOPdesk
From $51.00/user/mo
Cloudways
Starting from $11.00/user/mo
Free trial available
- Flexible (DigitalOcean Standard)Popular$11.00/mo
- $11/mo published Flexible floor on DigitalOcean Standard — billed hourly. Free trial without a card per first-party page.
- Autonomous WordPressCustom
- Separate WordPress autoscaling line — not the Flexible $11 DigitalOcean Standard floor. Confirm live packaging on cloudways.com/pricing.php.
TOPdesk
Starting from $51.00/user/mo
No free trial evidenced
- EssentialPopular$51.00/user/mo
- £51/agent/mo Essential — GBP first-party floor, not a USD list. No published free plan or self-serve trial.
- Engaged$72.00/user/mo
- £72/agent/mo Engaged (GBP) on the first-party TOPdesk card.
- Excellent$101.00/user/mo
- £101/agent/mo Excellent (GBP) — highest published TOPdesk agent pack.
- Talk to TOPdeskCustom
- Implementation and packaging via TOPdesk — contact, not a self-serve trial tile.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Cloudways
$165.00/mo
TOPdesk
$765.00/mo
+$600.00/mo — TOPdesk costs more
Verified monthly unit prices · Aug 18, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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