SoftwareGlimpse

Chronosphere vs New Relic

Compare Chronosphere and New Relic on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 18, 20266 evidence sources6 screenshotsHow we compare
Compare another
Chronosphere logo

Chronosphere

7.9/10

Control-plane observability for high-cardinality Prometheus-class telemetry — contact sales / pilot (typically free 2–3 weeks). Does not outrank Datadog 8.6.

Best for

  • SRE teams drowning in Prometheus cardinality who will run a 2–3 week pilot
  • Buyers comparing Chronosphere control-plane quotes to Datadog module TCO
  • Estates that already speak PromQL rather than host-map onboarding

No free plan

VS

Our verdict

Our verdict

No universal winner

There is no universal winner between Chronosphere and New Relic. Choose Chronosphere when SRE teams drowning in Prometheus cardinality who will run a 2–3 week pilot. Choose New Relic when Teams that want APM + logs + infra in one ingest bill. Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.

New Relic is better for

  • Free plan

Tie

  • Integrations
  • Security & admin

Choose Chronosphere if: SRE teams drowning in Prometheus cardinality who will run a 2–3 week pilot

Choose New Relic if: Teams that want APM + logs + infra in one ingest bill

See detailed comparison ↓
New Relic logo

New Relic

8/10

Observability — Free 100 GB ingest + 1 full user; Standard from $10 first full user then $99; data $0.40/GB after 100 GB; Pro $349/full user annual.

Best for

  • Teams that want APM + logs + infra in one ingest bill
  • Orgs that can live with 1–5 Standard full users
  • Buyers comparing usage-based observability to Datadog hosts

Starting from $10.00/user/mo

Free plan available

Chronosphere vs New Relic at a glance

Criterion-level leaders from verified research.

Full scorecard →

Scorecard preview

Criterion leaders based on verified research — open the Scorecard tab for evidence detail.

  • Starting pricingDepends

    Chronosphere

    New Relic

  • Free planNew Relic

    Chronosphere

    New Relic

  • User / licence minimumDepends

    Chronosphere

    New Relic

  • IntegrationsTie

    Chronosphere

    New Relic

  • Security & adminTie

    Chronosphere

    New Relic

Which It Development is better for you?

Quick picks based on fit — not a universal ranking.

  • New Relic

    Best for free plan

    Chronosphere does not research a free plan; New Relic researches a free plan.

The biggest differences

Where the products diverge most clearly on verified criteria.

  • Free plan

    New Relic wins

    Chronosphere

    Trails New Relic on this criterion

    New Relic

    Chronosphere does not research a free plan; New Relic researches a free plan.

Which should you choose?

Choose Chronosphere if

  • SRE teams drowning in Prometheus cardinality who will run a 2–3 week pilot
  • Buyers comparing Chronosphere control-plane quotes to Datadog module TCO
  • Estates that already speak PromQL rather than host-map onboarding

Choose New Relic if

  • Teams that want APM + logs + infra in one ingest bill
  • Orgs that can live with 1–5 Standard full users
  • Buyers comparing usage-based observability to Datadog hosts

How we compare

A short look at the comparison process. Full methodology

  1. 1

    Collect

    Collect official product information, pricing, and product evidence.

  2. 2

    Normalize

    Map evidence to the same category evaluation criteria for both products.

  3. 3

    Compare

    Evaluate both products against identical criteria — ties and depends are allowed.

  4. 4

    Explain

    Show why each product wins, loses, or ties, with evidence behind the outcome.

Still deciding between Chronosphere and New Relic?

Use Find My CRM for a shortlist matched to your priorities, or build another side-by-side comparison.

  • Independent criterion outcomes
  • No invented scores or prices
  • Affiliate links never change winners

Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.

Affiliate disclosure: some links may be affiliate links. We may earn a commission at no extra cost to you. Rankings and scores are never based on commission. Full disclosure

Methodology disclosure: scores and recommendations follow SoftwareGlimpse evaluation criteria (version 1.0.0). Affiliate relationships do not determine rankings.

How we recommend: product claims are tied to recorded research where available.

AI-assisted disclosure: drafts may be AI-assisted from approved facts and assessments. Humans approve publishable editorial judgments. AI does not invent live prices or claim hands-on testing.