Chronosphere vs Ivanti Neurons for ITSM
Compare Chronosphere and Ivanti Neurons for ITSM on features, pricing, and buyer fit using the same researched criteria.
Chronosphere
Control-plane observability for high-cardinality Prometheus-class telemetry — contact sales / pilot (typically free 2–3 weeks). Does not outrank Datadog 8.6.
Best for
- • SRE teams drowning in Prometheus cardinality who will run a 2–3 week pilot
- • Buyers comparing Chronosphere control-plane quotes to Datadog module TCO
- • Estates that already speak PromQL rather than host-map onboarding
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Ivanti Neurons for ITSM is better for
- ✓ Security & admin
Tie
- • Integrations
Choose Chronosphere if: SRE teams drowning in Prometheus cardinality who will run a 2–3 week pilot
Choose Ivanti Neurons for ITSM if: Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
Ivanti Neurons for ITSM
Enterprise ITSM (Ivanti Neurons / Service Manager) — contact sales. No public list. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
- • RFP buyers comparing Ivanti to ServiceNow and BMC Helix
- • Desks that will not self-serve a $19 Freshservice Starter
Starting from $95.00/user/mo
No free plan
Chronosphere vs Ivanti Neurons for ITSM pricing
Chronosphere starting price was not verified in current research — confirm on the vendor pricing page. Ivanti Neurons for ITSM researched starting price from $95/mo. Affiliate economics excluded.
Chronosphere
See plans
Ivanti Neurons for ITSM
From $95.00/user/mo
Chronosphere
Starting price not evidenced
Free trial available
- PilotPopularCustom
- Typically free 2–3 week pilot per Chronosphere FAQ — proof, not a published SKU tile.
- Production (contact sales)Custom
- Production observability control plane — custom quote. No public host or GB list.
Ivanti Neurons for ITSM
Starting from $95.00/user/mo
No free trial evidenced
- Ivanti Neurons for ITSMPopularCustom
- ITSM / Service Manager on Neurons — custom quote. No published agent tile.
- Enterprise RFPCustom
- Named-agent, module, and endpoint-adjacent packaging via RFP — not a self-serve SKU.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Ivanti Neurons for ITSM
$1,425.00/mo
Verified monthly unit prices · Aug 18, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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